The Cabinet headed by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister and Ruler of Dubai, approved the issuance of a federal law on consumer protection, which comes in light of government efforts to achieve the continuous development of legislation that affects the lives of citizens and residents in the state, and in a manner that achieves protection for consumers Price stability according to best practices.
The law is in line with the unified Gulf law on consumer protection, in a manner that achieves legislative integration between the states of the Cooperation Council for the Arab Gulf States, where the law aims to continue providing adequate protection to consumers in light of technological development and accelerated growth in electronic commerce, and ensuring the arrival of goods and services according to patterns of production and distribution that meet Consumer needs, reducing any practices that may have negative consequences for consumers.
The law also aims to encourage sustainable consumption and create an open free market that provides consumers with complete freedom of choice and fair prices, in addition to encouraging the building of a system of ethical behavior by producers and distributors of goods and services. Once issued, the law will work to regulate the work of suppliers, advertisers and commercial agents in relation to consumer protection, reduce price increases in abnormal conditions, ensure the implementation of guarantees for goods and services provided by the product or client, and regulate e-commerce work, in addition to setting penalties and related grievances.