Rakuten Mobile Network Failure Ministry of Internal Affairs and Communications Guidance to Prevent Recurrence December 13, 18:21
As the fourth mobile phone company, Rakuten Mobile, which has begun a limited service in October, said that this month, the Ministry of Internal Affairs and Communications Was given guidance to investigate the cause and prevent recurrence.
As the fourth mobile phone company, Rakuten Mobile has started a free limited service for about 5,000 people in Tokyo and other cities from October in October. Calls and communications have become difficult to connect nationwide.
On this day, the Ministry of Internal Affairs and Communications, on the 13th, instructed Rakuten Mobile in writing in order to investigate the cause and prevent recurrence as it would greatly hinder the users' interests if such a failure occurred in the future.
Specifically, we are testing the communication facilities and functions, monitoring the system for communication failures, and verifying how users are familiar, and requesting a review as necessary.
Sonouede the company side for these points and asked to report to the prospect in mid next month. The Ministry of Internal Affairs and Communications has instructed Rakuten Mobile three times so far that base station maintenance has been delayed.