"Uber Eats" US head "Working to improve working conditions" November 8, 16:03
While the “Uber Eats” service, which allows ordinary people to deliver food to customers as a delivery person, is also spreading in Japan, the manager of an American operating company will come to Japan and think about working to improve the working conditions of the delivery person in order to expand the service. Stressed.
“Uber Eats” is operated by U.S., a major rider in the United States, and is a service that allows ordinary people to deliver food and drinks on a special bag as a delivery person by bicycle or motorcycle.
Since 2016, it can be used in more than 14,000 restaurants in more than 10 locations such as Tokyo, Osaka and Nagoya.
Jason Droge, general manager who came to Japan, told NHK on the 8th, “Japan is one of the fastest growing markets in the world and we want to expand the available regions in the future.” , Showed the idea of extending the service to local cities.
On the other hand, with regard to “Uber Eats”, there is a movement to form a labor union in order to improve the conditions for the delivery staff to work while there are people who are injured during delivery.
Dr. Lodge said, “Our service offers a flexible way of working so that the deliveryman can work whenever he wants, but it also requires compensation and treatment that makes the deliveryman attractive. An accident during delivery last month. We have started to compensate for this, but we will add measures to make it safer and more efficient, ”he stressed.
"Uber Eats" is a service in which a general person who registers food and drinks of partner restaurants as a delivery person delivers on behalf of the store employee when a user places an order using a smartphone application.
Operated by Uber, a major rider in the United States, started service in Japan in September 2016 three years ago.
Initially it was about 150 stores in Tokyo, but now it can be used in over 14,000 restaurants in more than 10 cities nationwide such as Tokyo, Osaka, Nagoya, Kyoto, Fukuoka, etc. However, as of July 15,000 people have spread rapidly.
Delivery staff can use their spare time to work whenever they want, and the background of the expansion of services seems to be an increase in the number of people who work on the side or part-time or who work as a private business.
However, because delivery personnel were injured during delivery by bicycle, some delivery workers formed a labor union in October to seek improved working conditions.
The company started to compensate for this situation last month, such as paying treatment costs up to 250,000 yen in the event of an accident during delivery, while the trade union said to the individual It is “main” and has not been negotiated as having no employment contract with the company.