Japan Post Insurance reopens its business due to criticism on September 25, 19:11
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The Japan Post Group has decided to postpone Japan Post Insurance's insurance business activities, which are scheduled to resume gradually from October 1.
The criticism that the time of resumption is too early seems to have influenced the judgment.
The Japan Post Group has been refraining from insurance sales activities after many cases of inappropriate sales in Japan Insurance's insurance sales, and does not actively recommend insurance to customers over 70 years old. After taking measures to prevent a recurrence, the policy was to resume gradually from October 1.
However, according to officials, the Japan Post Group has a policy to postpone the resumption of resumption as it is necessary to give priority to dealing with customers who may have been disadvantaged because the internal investigation of this issue continues. It means that it has hardened.
We are considering the direction of self-restraint within the year and will formally decide soon.
Regarding improper sales, the Minister of Internal Affairs and Communications Takashi, who took office this month, showed a strict recognition that “I feel a strong anger”.
There were also voices from inside the group that the resumption was premature, and criticism from inside and outside seems to have influenced the judgment.
The Japan Post Group plans to publish an interim survey report on September 30, and it will be noted how much the actual situation of inappropriate sales will be revealed.