Ryanair cabin crew in Spain have called stoppages for days 1, 2,6, 8, 13, 15, 20, 22, 27 and 28 September at the Spanish bases that Ryanair has in our country to protest the closure of the bases of Tenerife and Gran Canaria, two of the largest tourist destinations in the country.

It is 10 days in the return vacation operation and over a month in which many people still come and go to rest destinations. This will cause the already known problems derived: delays cancellations ... Passengers who have bought tickets for the days and whose flights are affected can claim. These are your rights.

Can it be claimed? It cannot be claimed if the flight is canceled or delayed due to force majeure (which is foreign to the airline, unpredictable and unavoidable. The EU High Court of Justice, in a recent ruling, said that the absence "of an important part of the navigation personnel" is not "an extraordinary circumstance" that can exempt an airline from compensating the affected passengers. A strike is not alien to the company and is foreseeable and avoidable. Can you claim? Customers who have bought a ticket for one of the strike days and who "suffer any type of change in the reservation" can claim, even if the passenger accepts the change, as long as it is announced with less than 14 days in advance.What are those affected entitled to? The claim ranges from 250 to 600 euros (the figure varies depending on the distance to the final destination), in addition to the expenses that the client has had because of the strike For example, if you had to stay in a hotel, if you had to suspend the reservation of your accommodation because of the strike and lost your money ... In addition, Ryanair will have to facilitate the passenger's trip as soon as possible. possible on a date to agree with him and return the money of the ticket in case that is not possible or if the passenger does not accept the option (because he prefers to go by train or with another company, for example). Another example: yes the flight is delayed and the passenger stays at the airport for a few hours, he can claim food costs from the airline, etc. How to claim? At the company's windows, although there are also platforms that handle claims of the users.

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