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[Friendly Economy] "No Refund" ... 'Floating Industry' gym, 1st place complaining

2019-06-20T15:06:36.200Z

I will share a friendly economy with Kwon Ai-ri's economy in daily life. There are many complaints, complaints, and complaints about consumer rights, such as gyms and fitness centers. Yes, when I looked at the number of applications for damage relief in the service sector received in the last 3 years, the most troubles occurred frequently at the gym and fitness center.


<Anchor>

I will share a friendly economy with Kwon Ai-ri's economy in daily life. There are many complaints, complaints, and complaints about consumer rights, such as gyms and fitness centers.

<Reporter>

Yes, when I looked at the number of applications for damage relief in the service sector received in the last 3 years, the most troubles occurred frequently at the gym and fitness center. Is not this surprising?

<Anchor>

There were quite a few people who actually saw damage around me.

<Reporter>

I have been there for a few minutes, but in fact, there is something that I can feel about the times. Since 2000, this infamous first place did not come down for a while because it was damage to Internet service and mobile phone service. I tried to put the 1st place in turns.

However, because of the complaints from consumers, there are a lot of related standards that have been fixed a little. It's still 2nd place.

However, until just a few years ago, the damage to health-care services outside the top 5 rises to the top of the list, and over 4,500 disputes have been filed over three years.

This is not to say that the first place, I do not think, as much as the interest in health and diet in our society, the number of fitness centers and athletic academy is increasing.

Floating industry. It increases by 3,000 a year. It is said that there are as many people who have experienced knocking on the door because I will try to exercise or not to exercise for three days or more, and it seems that the related damage is surging as well.

<Anchor>

What kind of dissatisfaction and damage are growing so fast?

<Reporter>

90% or more of the complaints are about to close the contract in the middle. I received a response saying that I can not refund. This kind of content.

These problems arise from gyms, pilates, spinning, and other popular exercises, which usually lead to long term contracts.

"Try it for a month," or "I'll try and make a decision." "If you go for a month, you have to pay 200,000 won. If you break three months, you will get 300,000 won for three months. I will give you a locker for free." It is a lot like this.

So most of the time, I start a long-term contract from the beginning. But if I have a problem or something different from what I thought it would be, I would say, "Anyway, you've already paid for it, so you've already spent it. This is the way to talk.

The service was different from what I thought, so I asked for a contract termination within one day and I interviewed the person who was refused a refund. This is the typical type of gym where this problem occurs.

[Applicant who has relieved the health contract termination: I paid 300,000 won in 5 months, but because of the day I go to work, it costs 150,000. Too surprised ... .]

<Anchor>

In this case, is the consumer able to get the money back or not?

<Reporter>

You can get it back. You have the right to return the money to the consumer. Why is that, the gym sales are being used by 95% of users at a time for at least three months to terminate their membership.

So, it is a market that literally means that the one-month or one-day pass is so normal.

I bought clothes that I bought because I had a tag called discount, and I knew that the price I bought was the price I originally aimed at at the store.

Things like nail shops are similar. In the case of consumer dispute resolution standards or the physical education facility law, in such cases, we can only get back 10% of the cancellation fee for the period of time actually spent on the consumer's money.

In the case of the victim consumer I heard earlier. In fact, I paid 30,000 won for 30 minutes, and I almost did not get half.

However, since it was five months old, I deduct about 2,000 won, which is one hundred one hundredth of one hundred thirty thousand won, and if I put away a little more than thirty thousand won, I will get the rest back. I got a similar amount back from the actual consumer.

However, this is the standard of the problem, and if a dispute occurs, it is usually a victim relief through a place like a consumer office. There is a clue in the Enforcement Decree of the Physical Education Facilities Act.

If you have any agreement with the user, you can not follow this standard. However, this clue is often used as a basis for when a vendor has cleverly written contracts and does not respond to adjustments until the end.

In the worst case, then you have to go to litigation. Therefore, this clause, which is likely to be abused by the government, is required to be supplemented.

At the moment, the tip to prevent the possibility of a dispute at the time of termination of this contract is to pay by installment credit card. I can ask the credit card company to refuse payment when there is a problem.

This is also a way to consider when dispute-related disputes are soaring in a unique type of long-term contract service like a fitness center.

<Anchor>

I paid for a long-term contract, but the gym closed the door. This is also the case. (It would be useful.) It would be nice to use installment.

Source: sbskr

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