Updated Tuesday, March 26, 2024-17:54

The ease with which the support technician has provided you with your new device from the new smartlockers, then verifying that all the necessary applications preloaded in your employee profile are ready to be used with a simple username and password, or the fact

that Having to go to the company's technical support center or wait days

to receive a password are just some of the advantages you see throughout the day.

On the way home, a trip causes her to fall face down on her backpack. Upon arrival, she discovers a problem with the sound when plugging in her new headphones. Sara's soothing voice on the other end of the phone comforts him. Using

Intel vPro

technology

and

her company Della's smart workspace strategy

, Sara was able to remotely diagnose and resolve her sound driver issue in less time than it takes to make a cup of coffee.

Artificial intelligence as a driver of change: automation and efficiency

It is often said that the advantages of artificial intelligence are limited to those computerized sectors or whose companies have a strong dependence on technology. Although it is not entirely incorrect, the truth is that these types of solutions are breaking into all areas,

including those jobs where human intervention is still necessary

, such as construction or industry.

Having a comprehensive ecosystem of tools based on artificial intelligence and automation not only

increases efficiency and productivity

, but also improves safety and quality in processes.

Inetum's

Intelligent Workplace

solutions allow you

to automate repetitive and routine tasks of support teams

, ensuring the availability of IT services so that professionals do not lose productivity.

If we focus from the employee's point of view, by allowing them to experiment with new ideas and approaches, these types of platforms

encourage innovation in the development of tasks

. Additionally, companies can centrally collect and analyze real-time data. Not to mention the possibility of

remotely controlling and managing a variety of processes

, such as controlling the arrival of goods or supervising logistical activities, in addition to computer problems such as those that Paloma or any other employee may suffer.

All of these functions would not be possible without a platform to support them. It is at this point

where the vPro platform comes into play

, Intel's solution that aims to promote the development of the companies of the future to facilitate the technological transition of their production models thanks, again, to artificial intelligence.

Intel vPro, the future of companies towards AI-based platforms

“Sara, can you take a look at this laptop sound problem?” What previously could have taken all morning can

now be solved in a matter of minutes

. That is the philosophy that Intel vPro intends to implement in all collaborating companies with Windows 11.

Something as simple as a sticker with the brand logo gives access to a whole world of possibilities. Microsoft tools built on Intel's new solution enable system administrators to perform maintenance, software updates, diagnostics and

troubleshooting remotely

. The platform also has built-in hardware-level security features, such as identity protection and data encryption, that help

protect devices and enterprise data

from security threats.

AI undoubtedly plays a crucial role in improving efficiency and productivity in the workplace, streamlining processes. Through intelligent diagnostic systems, AI can quickly identify the underlying cause of the problem and suggest specific solutions. This, in addition to saving time for everyone, also allows for a more fluid and uninterrupted user experience.

From a business point of view, the possibility of

distributing work with multidisciplinary and virtual teams

and the ease of sharing knowledge, increasing employee satisfaction and, therefore, talent retention, are other benefits that they provide.

Inetum's

Intelligent Workplace

solutions .

Download more information here

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