“We deeply feel the terrible tragedy that has happened. We are issuing a full refund for tickets to the concert of the Picnic group at Crocus City Hall,” the company said.
It is clarified that the company is working with the organizers to provide exchange or refund of previously purchased tickets.
“Users are concerned and we see this in the number of requests related to upcoming events,” the company added.
On the evening of March 22, a shooting and fire occurred in Crocus City Hall before the concert of the Picnic group.
According to the latest data, 115 people were killed as a result of the terrorist attack.