“According to our information, the client was picking up an order from a neighboring premises, and an employee of a partner Ozon pickup point entered into a conflict, wanting to help a girl who worked at another location.
Of course, aggressive behavior is categorically unacceptable to us, both from clients and from employees.
We have personally apologized to the cultural figure and are ready to provide him with the necessary assistance,” the company noted.
They added that they are looking into the situation together with the owner of the pickup point and law enforcement agencies.
“An employee of the pick-up point in Gruzinsky Lane has been temporarily suspended from work.
If her guilt is proven, she will be fired.
Additionally, we will conduct repeated training with the owners of franchise pick-up points and their employees in Moscow on the rules of communication with clients, be they clients of Ozon or organizations located in the vicinity of the pick-up point,” the press service concluded.
Earlier, media reports appeared that an employee of the Ozon company attacked the famous Soviet director and former Deputy Minister of Culture of Tajikistan Gunar Last.