China News Service, Seoul, March 8 (Reporter Liu Xu) The Chinese Embassy in South Korea stated on the 8th that recently, several tourist groups coming to South Korea reported to the embassy that they encountered forced consumption during the trip, and some tourists were once banned because they were unwilling to spend. Interrupt the trip.
The Chinese Embassy in South Korea reminds group tourists coming to South Korea to choose travel agencies and tourism products carefully, be wary of unreasonable "low-price tours" that include compulsory consumption, and beware of getting into travel disputes due to compulsory shopping, which will affect travel experience and safety.
The embassy reminds tourists to check the qualifications of group travel agencies and ground travel agencies before traveling. For details, please refer to the "List of Travel Agencies Operating Outbound Tour Business" and the "List of Travel Agencies Designated by the Korean Government to Accept Chinese Tour Groups" issued by the Ministry of Culture and Tourism of China.
Read the terms of the contract carefully and confirm with the travel agency whether it includes mandatory consumption items and whether there is a minimum consumption amount, etc.
After arriving in South Korea, it is recommended to pick up the travel agency in the same place to confirm the above information again.
During their stay in South Korea, if they are forced to consume or have disputes over consumption, tourists can call the “12345 Government Service Convenience Hotline” where the domestic group travel agency is located to make a complaint, or go to the “National Culture and Tourism Market Online Reporting and Complaint Handling System” (http Complain at http://jbts.mct.gov.cn).
You can also call the Korean police hotline +82-112 depending on the situation. If you need Chinese service when calling the police, you can call the translation hotline +82-2120 (ext. 9) or the Korean tourism consultation hotline +82-1330.
At the same time, it is recommended to retain relevant evidence so that you can complain to the tourism authorities after returning to your country and avoid taking irrational rights protection behaviors abroad.
In addition, the Korean government has set up tourist police centers in some tourist areas, so if you encounter problems, you can seek help nearby.
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