Philippe Folgado // Photo credit: Loic Nicoloso / Mood4Food / foodcollection via AFP 4:03 p.m., February 15, 2024
A father could not imagine making such a discovery. While tasting an industrial apple pie, he discovers a ballpoint pen still filled with ink. The Leclerc brand declines all responsibility as "the tarts were not made on site", but simply reheated before being sold.
It’s a “bean” that a father will remember for a long time. A resident of the town of Léguillace-de-L'Auche, in Dordogne, says he discovered a ballpoint pen in an industrial apple pie, purchased in the Leclerc supermarket in Saint-Astier, on January 23, indicate our colleagues from
South West
.
A refund and a voucher as compensation
As usual, he went to this supermarket to do his shopping. He buys a pie, supplied in an aluminum mold. It was at the moment of consuming it that he discovered, "stuck between the dough and the mold", an orange pen, still filled with ink, and slightly deformed because of the heat. “We first thought it was a bean slipped by mistake,” confides the forty-year-old father. Seeking explanations, he was received by the managers in charge of the brand's safety and hygiene.
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The Leclerc supermarket declines all responsibility as "the tarts were not made on site", but by a service provider. They are only reheated before being sold. Management nevertheless undertook to "report the problem to the Pasquier company", supplier of the pie in question. The customer was refunded for their purchase and offered a ten euro voucher to use in the supermarket. A commercial gesture that he does not consider sufficient.