europe 1 with AFP 16:32 p.m., March 17, 2023, modified at 16:34 p.m., March 17, 2023
The operators SFR and Bouygues Telecom indicate that outages occur on their mobile networks in several major cities of France, without however giving a precise assessment. According to the specialized site Downdetector, which has counted up to more than 6,000 reports from 14:00, the main cities affected are Paris, Lyon, Lille, Marseille and Bordeaux.Several major French cities such as Paris, Lyon or Lille, were affected Friday afternoon by outages on the mobile networks of SFR and Bouygues Telecom, said the operators to AFP, without giving a precise assessment. According to the specialized site Downdetector, which has counted up to more than 6,000 reports from 14:00, the main cities affected are Paris, Lyon, Lille, Marseille and Bordeaux.
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A "significant" failure, says SFR
"Investigations are still ongoing" to know the reasons for this "significant" failure, says one at SFR. "Our technicians are doing their utmost to resolve this incident as soon as possible," the operator wrote on Twitter, in response to several complaints from his customers.
Hello @AU_STH, rest assured,
our technicians are doing their utmost to resolve this incident as soon as possible. You can follow the evolution of this incident from your SFR&MOI app. As soon as the incident is resolved, you will receive a confirmation SMS.
Jim
— Support SFR (@SFR_SAV) March 17, 2023
"There was a technical incident in an area of the network where SFR is the leader. The teams remain mobilized to restore service as soon as possible," said a spokesman for Bouygues Telecom.