New troubles for Twitter due to "unintentional glitch" and low profits

Twitter, on Monday, experienced a major outage, with users from all over the world reporting that they could not open links to external websites.

And the company's technical department account explained in a tweet that "some features in Twitter may not work as expected at the present time," noting that this is due to an "unintended defect" caused by an update to the platform.

The malfunction, which appeared to be fixed in less than an hour, comes as the company owned by Elon Musk is trying to stabilize itself after a series of layoffs that saw the departure of more than two-thirds of employees.

Experts say that the Twitter platform operates with a small number of employees, which makes it vulnerable to malfunctions, in addition to false information and harmful content.

During the outage, users trying to click on the links had a message saying "Your API plan does not include access to this endpoint".

An API is the software that Twitter makes available to third-party developers to make their own modifications to the platform via a set of definitions and protocols.

Twitter announced last month that it would ban free access for third-party developers as it sought new ways to increase revenue.

financial problems

The Wall Street Journal had earlier quoted people familiar with the matter, saying that Twitter recorded an annual decline of 40% in both revenue and adjusted profits for the month of December.

This report comes after many advertisers cut their spending on the social media platform after Elon Musk assumed leadership of the company on October 27, which led to a 71% decrease in advertising spending on Twitter during the month of December, according to company data. Advertising research "Standard Media Index".

Musk had warned last November of the possibility of Twitter's bankruptcy and said in December that the company was on its way to achieving "almost the cash flow break-even point" in 2023.

Twitter made its first interest payment in January on a loan provided by the banks to help fund Billionaire Musk's purchase of the company.