Cecilia Stanell had high expectations for the law when it was introduced and believed it would contribute to a safer workplace.

- In my five years as a self-employed person, I have three binders of reports.

Three of them have led to convictions, she says.

Cecilia has just now applied for a new access ban for a person who has committed repeated thefts in her store and caused concern among her staff.

Now she is waiting for the news.

If she is rejected again, she will break down, she says.

- Then it is black and white that it does not work.

Hear her tell more in the clip.