Europe 1 with AFP 2:49 p.m., December 31, 2022

Valérie Pécresse, president of the Île-de-France region, promises to pay the "exceptionally strong" penalties of the RATP to users, in order to compensate them for the problems experienced by the network this year.

The lack of personnel and the many social movements are, among others, the main reasons.

The "exceptionally heavy penalties" that the RATP will have to pay for faulty service in the metro and the buses will be paid in compensation to users, promised on Saturday the president of Ile-de-France Mobilités (IDFM), Valérie Pécresse.

"I know that in recent months, you have suffered a brutal deterioration in the quality of your transport on certain lines. For lack of staff first, but also because of many social movements", recognized in her wishes to Ile-de-France residents Valérie Pécresse, who is also president of the regional council.

"As compensation"

“I convened the RATP and the SNCF on January 13 to take stock of all the actions they have put in place and above all to present their service quality recovery plan and their commitments, line by line. online, to put an end to all these dysfunctions as quickly as possible," she said.

These malfunctions will generate "exceptionally heavy penalties which will be paid by the RATP to Ile-de-France Mobilités", warned the elected official (LR).


"RATP Quality", the twitter account that makes fun of the delays of the Paris metro

"I think it would be fair if these penalties could be returned to you as compensation and we will talk about it in January," she promised, as public transport fares in Ile-de-France rose sharply. January 1st.

These compensations will be added to the device already planned on the lines whose regularity is for several months lower than the objectives of the contracts concluded between IDFM, the RATP and the SNCF, it was specified in the entourage of Valérie Pécresse.

Recurring problems on the network

Faced with recruitment difficulties, worrying absenteeism, strikes and equipment maintenance problems, the RATP is struggling to properly circulate its buses (since this summer) and metros (since the start of the school year), resulting in sometimes very long waits and crowded vehicles.

The new CEO of the Régie, former Prime Minister Jean Castex has promised to "do better".

In addition to an effort on line B of the RER, the most irregular of the Ile-de-France network, his priorities, he said in an interview with Le Parisien at the end of November, "are those of the users, that is to say all the lines bus and metro services which are affected by the problem of understaffing and which should see their quality of service improve in the coming months".