China News Service, Hohhot, November 6th (Reporter Zhang Linhu) On the 6th, in response to the incident of a woman falling from a building in Xingguang A9 Community, Xincheng District, Hohhot City, the special investigation team of Hohhot Xincheng District Epidemic Prevention and Control Headquarters issued a situation report.

  At 18:10 on November 4, the Xincheng District Branch of the Hohhot Public Security Bureau received a police call from the 110 Command Center. Someone called the police that a woman had fallen from the building in Xingguang A9 community.

At 18:15, the police arrived at the scene and quickly carried out emergency treatment and investigation work. Afterwards, the 120 emergency doctor confirmed on the spot that the woman who fell from the building had died.

  After the incident, the Xincheng District immediately set up an investigation team to conduct an investigation.

  According to the report, Xingguang A9 Community is located in Beiyuan East Street, Xincheng District, Hohhot City. There is only one high-rise residential building in the community, which is managed by Xinchun Community.

On October 26, 2 cases of positive infection of the new coronary pneumonia virus appeared in Unit 2 of the community. The community transferred the positive infected people on the same day. The community was identified as a high-risk area, and regional closure and control measures were implemented.

The unit door of the corridor where the case is located is not locked from the outside, nor is it sealed with a baffle. An isolation enclosure of about 4 square meters is set around the unit door. The enclosure door is closed with a latch that can be opened from the outside, and the community is on duty Personnel patrol 24 hours a day to prevent other personnel from entering and leaving.

On November 2, there was another positive case of infection in Unit 5 of the community.

  The deceased Wang Mouzhi (female, 55 years old) and the second queen Mouhua (29 years old) lived on the 12th floor of Unit 2 of the building.

After investigation, the nucleic acid test results of the deceased and the second daughter have always been negative, and their residences have never been disinfected.

On June 3, 2019, Wang Mouzhi went to the outpatient department of the Third Hospital of Inner Mongolia Autonomous Region and was diagnosed as "anxiety disorder, unspecified", and then went to the hospital twice in August and November 2020, and was diagnosed with "anxiety disorder, not specified". Take 3 drugs, paroxetine hydrochloride, lorazepam, and olanzapine as prescribed by the doctor.

  At 10:13 on November 4, after retrieving the WeChat chat records, Wang Mouhua contacted Zhang Moumou, the property manager, saying that his mother had a nervous breakdown. Zhang Moumou asked if he needed to call 120, and the other party responded "it's okay".

At 17:13 that day, Wang Mouhua contacted Zhang Moumou again, saying that her mother had serious anxiety and suicidal tendencies and wanted to drag her to death.

Zhang Moumou suggested calling 120 to go to the hospital for treatment. Wang Mouhua said, "You can call one for help." Zhang Moumou responded, "You can call yourself, I'm busy." Wang Mouhua replied, "I'll find someone to call."

  At 17:23, after obtaining the wiring records of the 120 medical emergency command center, the deceased elder Queen Mourong (35 years old, currently living in Hainan) dialed the 120 emergency number in Hohhot from Hainan, saying that her mother had a history of mental illness and continued to be emotionally agitated. There is a tendency to commit suicide, and asked 120 to send a car to the hospital.

After evaluation, Ha Moumou, dispatcher of the 120 Medical Emergency Command Center, determined that the patient was a non-critical and critically ill person, and proposed to contact the party or relatives around him, but Wang Mourong did not agree because he was afraid of causing the patient to lose control of his emotions.

The dispatcher immediately suggested that the pending order should be processed, and Wang Mourong agreed.

In the meantime, Wang Mourong never asked for a car again.

  At 17:31, Wang Mouhua contacted Zhang Moumou again on WeChat, saying that he had dialed the 120 emergency number and asked the property to send someone to pick up the ambulance at the door.

Zhang Moumou immediately arranged for Wu Moumou, a property staff member, to wait for the ambulance at the gate of the community, and replied to Wang Mouhua through WeChat, and sent someone to inform the community.

  At 17:32, Wu Moumou rushed to the gate of the community to meet the ambulance, and at the same time contacted the community grid member Tian Moumou to report the relevant situation, but Tian Moumou did not report to the community, nor went to Wang Mouhua. Understand and deal with the situation at home.

  At 18:4, the video surveillance of the community showed that Wang Mouzhi fell from the 12th floor of his home.

According to Wang Mouhua's statement, he had quarreled with his mother many times recently.

When she went to the living room to charge her phone, her mother suddenly fell from the bedroom.

  At 18:5 and 18:6, the 120 first aid platform and the 110 command center received emergency and alarm calls successively, saying that someone had fallen from the building in Xingguang A9 community.

  At about 18:7, when Ren Moumou, a community volunteer, was delivering supplies in the community, he found that someone fell from the door of Unit 2 (it was later confirmed to be the deceased Wang Mouzhi), and then rushed to the community door to notify Wu Moumou, who was waiting for an ambulance. And Xia Moumou, the gatekeeper of the community.

Wu Moumou reported the matter to the property manager Zhang Moumou and called 110 to report the incident.

  Around 18:10, when Xia Moumou rushed to Unit 2, he heard someone in the isolation enclosure beating the door and calling. After arriving at the enclosure to open the door, he found that there was no one in the enclosure and the caller had returned upstairs.

  At 18:14, Wang Mouhua sent a group message on the owner's WeChat, requesting to open the fence door.

  At 18:15, after retrieving the police record, the police arrived at the community. Under the leadership of the property manager Zhang Moumou and the concierge guard Xia Moumou, they rushed to the scene of the incident to carry out disposal work. At this time, Wang Mouhua had gone downstairs. stay with the dead.

  At 18:39, two 120 ambulances rushed to the scene one after another. After medical staff judged that the person who fell from the building had no vital signs, he was pronounced dead.

  At 20:15, the funeral car arrived at the scene, and at 20:22, the remains were transported away.

  The report also stated that after investigation, property management personnel and community staff were slow to respond, did not respond well, and lacked sensitivity to emergencies. Failed to prevent the tragedy from happening.

It exposed the lag in residential property services and the shortcomings of community work, and also reflected the imperfection of the 120 emergency dispatch mechanism.

  At the same time, the special investigation team of Hohhot Xincheng District Epidemic Prevention and Control Headquarters said that it will deeply learn the lessons of this incident, comprehensively investigate the problems existing in the work, further optimize the 120 emergency dispatch mechanism and community management service workflow, and strengthen the training of grass-roots staff. Education, to consolidate work responsibilities from top to bottom, and to seriously hold accountable and accountable those responsible for this incident, and deal with them in accordance with laws and regulations.

(Finish)