After the incident that occurred when Doris was about to take the bus to school, Västtrafik has been in contact with the company that runs the bus route in question.

The company will have a one-on-one conversation with the driver and communicate what applies to all drivers.

Invited the family

- A driver must always be helpful when boarding and disembarking.

In this case, the driver must fold out the ramp when there is a ramp on board a bus, says Attila Ungvari.

Hear him tell more in the clip above.