To avoid re-applying

Receipt of the "ID" within 90 days and the passport 10 days from the date of the notification

The Federal Authority for Identity, Nationality, Customs and Port Security called on customers to receive the new identity card upon notification of its readiness, within the specified period of 90 days, to avoid re-applying for a new application to issue a replacement card.

It also called for receiving the passport within 10 days from the date of notification of the document's readiness, to avoid returning it to the General Department of Identity and Passports in the Emirate of Registration.

She stressed the importance of customers when issuing or renewing an identity card or issuing or renewing an Emirati passport, checking the delivery data mentioned in the issued registration requests, and following up on the status of the request through the transaction tracking system on the website or the electronic services system, for the authority or communicating with the delivery company. that was previously selected upon receipt of a transaction completion notification.

She indicated that citizens can easily issue a new passport through the authority's website (www.icp.gov.ae) or the smart application (uaeicp), by registering and creating a digital identity account, or accessing electronic services in case of pre-registration, then Choosing the passport issuance service, after verifying that the newborn registration step has been completed successfully, then selecting the family member for whom a passport is to be issued, verifying and updating the retrieved data, and then paying the fees due.

Finally, the passport is delivered through the approved delivery company.

The authority called on customers to ensure the accuracy and correctness of the data entered, and to ensure the validity of the ID number and its expiration date in the renewal or replacement request, and to ensure the accuracy and validity of the data entered in the electronic form before paying the fees to avoid delays in completing the transaction, and to ensure speedy completion of the transaction in a timely manner. specified.

She also stressed the importance of ensuring the correctness of the phone number and e-mail data, and the method of delivery included in the electronic form, noting that the entered data are subject to review and audit by the Federal Authority for Identity and Citizenship, Customs and Ports Security.

And the Federal Authority for Identity, Nationality, Customs and Ports Security stated that it provides 20 proactive services to customers automatically, before they apply for them, as they are notified of the imminent expiration of their official papers and documents, before a sufficient time, and their completion only needs to review the data recorded in the applications, and pay the fees. and termination of transactions.

The proactive services include, registering newborns, issuing an identity card, renewing the identity card, whether for a citizen, Gulf citizen, resident or companies, updating data (general, citizen, residence), modifying entry permit data (residence data), canceling entry permit, issuing residence permit Issuing a facility card, renewing a facility card, canceling a facility card, issuing a representative card, renewing a delegate card, canceling a representative card, issuing a new family book, modifying the family book data, replacing the passport, renewing the passport, refunding fees, extending the visit visa, and adjust the situation.

The authority provides its services through its website and smart application, and you can apply for it easily, including the ID card renewal service, through five steps: registration and account creation (digital identity), or access to electronic services in case of pre-registration, choosing the ID card renewal service, Submit the application, review and update the data, pay the fees, receive a message of completion and success of the process, and receive the card through the delivery company.

Update data digitally

The identity card holder must notify the competent department in the authority of any change in the data contained in the identity card within one month from the date of the change.

The authority stated that the identity card data can be modified or updated through the digital service, whether through the website or the smart application, as it is required for the category of residents to have a valid residence, and that the owner of the identity card is present in the country, and the application is not accepted if it is outside it.

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