China News Service, August 19th. Wang Wenjun, deputy director of the Railway Public Security Bureau of the Ministry of Public Security, said on the 19th that according to statistics, up to now, 8.83 million people have applied for electronic temporary train ID certificates for railway passengers, of which 300,000 people are used for railway passengers. For ticket purchases, 6.1 million were used for check-in, and 4.89 million were used for real-name verification.
The Ministry of Public Security held a press conference on the 19th to report the achievements of the work of promoting "Internet + public security government services".
At the meeting, a reporter asked: At the beginning of this year, the online processing channel for the electronic temporary boarding identity certificate for railway passengers was launched, which has attracted widespread attention. Can you introduce the relevant work?
Wang Wenjun said that it is an important service work for the former railway public security organ to provide temporary passenger identity certificates for railway passengers and provide benign and convenient services for the majority of passengers to travel.
In 2012, after the implementation of the real-name system for ticket purchases on a large scale across the country, in order to ensure that passengers who have lost and did not carry their identity documents can travel and purchase tickets normally, the railway public security organs have established a railway temporary passenger certification system, which will be issued by the police stations of each station. The ticket office, duty post and other station areas set up certificate making windows, arrange police officers or coordinate the railway department to hire special certificate making personnel to undertake the production of temporary identity certificate certificates, which effectively solves the problem of some passengers who have lost or did not bring their identity documents to buy tickets, take the train car problem.
Wang Wenjun said that in 2021, in order to continue to deepen the reform of "delegating power, delegating power, regulating services" and doing "key trivial matters" for the convenience and benefit of the people, the Ministry of Public Security will vigorously strengthen the in-depth integration of "Internet +" and public security government services in accordance with the requirements of simultaneous online and offline promotion. Promote the electronic and finger-tip self-service pilot of temporary boarding identity certificates for railway passengers.
With the strong support and cooperation of the China National Railway Group and the Railway Science Research Institute, the railway relies on the 12306APP e-ticket service system to add a self-service module for the temporary passenger ID card for railway passengers. The high-speed railway passenger station has carried out the pilot work of self-service processing of temporary passenger ID certificates.
"By summarizing and analyzing and listening to the opinions and suggestions of the vast number of passengers with an open mind, we are constantly enriching and improving. In January 2021, the function of issuing electronic temporary passenger ID certificates was officially released on the Railway 12306 APP. This function, passengers can download and log in through their mobile phones. Enter the temporary bus ID card processing module and enter the second-generation ID card number to realize online self-service processing. It should be said that it is very convenient." Wang Wenjun said.
He pointed out that as of now, the service project of "Electronic Temporary ID Card for Railway Passengers" should be said to be progressing well and has now covered all railway stations across the country.
According to statistics, up to now, 8.83 million person-times of electronic temporary travel identity certificates have been processed for passengers, of which 300,000 person-times were used for ticket purchase, 6.1 million person-times were used for check-in, and 4.89 million person-times were used for check-in. For real-name verification.
At present, the daily average number of online applications accepted has reached 43,000.
The volume of offline certificate production, that is, the number of certificates produced at the station window, decreased by 48.9% compared with the same period last year. It should be said that the problem of queuing for offline certificate production has been effectively solved, the pressure has been relieved, and the travel has been effectively solved for passengers. The problem is highly praised by the majority of travelers, especially young travelers, and it is widely used.
"At the same time, I would also like to remind all travelers that they should bring their ID cards with them before traveling to facilitate travel. If you don't have your ID card with you when you arrive at the station or buy a ticket, we can use the online self-service method to solve the problem. Better convenience and better experience for our travel." Wang Wenjun reminded.
Wang Wenjun pointed out that in the next step, the railway public security organs, under the overall guidance of the leading group of the Ministry of Public Security's "Internet + Public Affairs and Government Services", will accelerate the linking of the railway passenger electronic temporary passenger identification project with the Ministry of Public Security's "Internet + Public Security Government Services" platform. and integration, optimize system operation, improve service quality, and allow the people to truly enjoy the results of the "one-stop, palm-to-hand" Internet service initiative.
"At the same time, in order to facilitate the needs of off-net groups, elderly groups, and passengers who use non-smart mobile terminals to travel by car, our original temporary vehicle ID certificate manual certificate window will continue to be retained and operated to ensure this convenience measure. It can be fully covered and fully implemented.”