Travelers who have not had time to receive travel documents on time, passport times that are sold black on the internet, long queues for temporary passports - many problems have been reported regarding the handling of passports during the spring.

To overcome the chaos of the passport, hundreds of passport administrators have been recruited and passport offices have switched to two shifts to pay off the passport debt.

But at Eva-Ley Kamijo's workplace, the workload is still high.

In the clip above, she talks about her situation.