China News Service, June 29. According to Canada's "Sing Tao Daily" report, it is no longer news that there is a long queue to apply for a Canadian passport, but even if you queue up, pay the money, and apply for a passport, it may not guarantee that the person concerned will be able to meet the deadline. get.

Several citizens recently reported to Sing Tao that the passports they had promised to get in early June were nowhere to be seen by the end of the month, and no one could respond by email, phone or in person at the office.

　　The daughter of Mr. Wu, a Chinese citizen of Richmond, British Columbia, will go to the United States to participate in a tennis match in August and needs to apply for a passport.

He said he understands very well that there are so many people waiting to get a passport right now and that Service Canada has a shortage of staff, so he accepts the fact that there is a queue.

　　So, he went to the Richmond Service Canada office at 5:00 a.m. on April 24 to queue up, and was lucky to be there. The staff told him that he could not apply for an expedited service, but his passport would be mailed out on May 25, about June. Received in 1 day.

　　However, more than a month later, Mr. Wu said, there is no trace of the passport at all.

He tried calling or emailing staff to inquire, but there was no response at all.

Afraid of delaying his daughter's game, Mr. Wu went to the Richmond office to inquire with his file number. The answer was that the Richmond office was no longer in charge of the case, and he had to go to the office in downtown Vancouver to inquire.

　　But when Mr Wu arrived at the downtown office, security stopped him.

"The security guard told me to re-queue the application, I took out the file number of the application and told him that I had already paid, just to check the progress. , and the attitude is so bad that it is incomprehensible." Mr. Wu said: "Even if I spend money to buy something, and the receipt is given, but the item is not delivered, I have the right to ask why I didn't receive the item. out, or was it lost by the post office?"

　　Mr. Wu was not the only one who had a similar experience.

Another citizen, Ms. Chen, also said that her son needed to apply for a passport because he was going to the United States in August. She had already applied for a passport in March and was told that she could get it in early June, and now it is the end of June. Haven't seen it either.

She also has a colleague who needs to return to China due to her mother's serious illness, but the passport that should have been obtained at the end of May and the beginning of June has not yet been received.

　　Ms. Chen also tried to contact Service Canada by email and phone, but she couldn't get in touch at all.

She said she understands the understaffing of the authorities and the high demand, but it's completely out of control.

She is going to report the situation to MPs in the district, hoping to get help to get a passport in time.

　　The reporter tried to contact Service Canada, but received no response as of press time.

(Wang Xuewen)