A breakdown in an Ouigo train leaves 960 passengers stranded for more than three hours on the Barcelona-Madrid route

A breakdown in

stranded tonight

for more than three hours between the towns of

, in Zaragoza, on the

route .

Ouigo

has confirmed around 11:00 p.m. that there has been a technical failure that has left the train

, which had a multiple unit of two trains.

"Due to a technical failure, the train has run out of electricity and has stopped. We are doing everything possible to carry out the transfer and arrive as soon as possible at the destination. We are sorry for the inconvenience that this situation may cause", said

on his Twitter account.

Around 2:00 a.m., the train began to return to the

station , after

technicians tried to repair the fault 'in-situ', without success, according to a company statement.

From there, the company has divided the multiple unit and

.

In turn, another

train has left Barcelona for Calatayud, where it has arrived at 5:00 am to transfer the passengers who were in the damaged unit.

"Following all the security protocols, from

we are working hand in hand with ADIF, Civil Protection and the emergency services to transfer passengers to another

train , as quickly as possible and to be able to reach the train station. destination," the company said in a statement.

On social networks, many travelers have shared videos of the incident and have reported that they

.

In the images you can see elderly people, children, without air conditioning inside the cars or directly next to the track waiting for the arrival of another train.

Ouigo

has detailed that they will compensate travelers with a full refund of the tickets, in addition to an extra compensation of 200% of their value.

At the moment, the reasons why this incident has occurred are unknown and the company has announced an investigation to clarify what happened.

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