Aurélien Fleurot, edited by Laura Laplaud 2:12 p.m., June 16, 2022
This may have happened to you before: booking a train ticket, neither exchangeable nor refundable, and finally not being able to travel on the chosen date.
At the end of the month, the SNCF will offer a waiting list system for Ouigo trains to recover the seat of a person who has given up on his trip.
It's a novelty.
At the end of June, the SNCF and the start-up Fairlyne will offer a waiting list system for Ouigo trains to recover the seat of a person who has given up on their journey.
Concretely, if you are interested in a specific train but it is full when you search, you can put yourself on a waiting list, on the site as well as on the application, and thus hope to be contacted by a passenger. having decided not to make his trip and therefore to give up his place.
Ticket redemption "at the normal price"
The SNCF is regularly confronted with this problem: travelers who do not show up on the platform when they have bought a ticket.
If he finds a taker, the passenger releasing his seat will be able to recover 80% of the purchase price of the ticket.
Good news since so far, Ouigo tickets are neither exchangeable nor refundable.
At the same time, the new traveler will pay for the ticket "at the normal price".
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If the first returns of the device are conclusive, the company could decide to extend it to other trains with reservation.
A novelty that is topical since the company announced Thursday morning that it was expecting a summer of all records with more than six million tickets already sold, or +50% over one year.