Difficult to understand what the rescuers are saying on the other end of the line?

For a few hours, “an incident has disturbed the sound quality of calls to emergency numbers 15, 17, 18 and 112 in Haute-Garonne”, indicates the operator Orange on social networks.

A concern which therefore concerns calls to the firefighters of Haute-Garonne, the police or even the Samu.

The @sdis31officiel is concerned by this incident.

If when you call the emergency numbers 18 and 112, you have difficulty hearing our sapeurs-#firefighters operators, do not hesitate to repeat your call.

https://t.co/fd5siVIzvG

– Firefighters 31 (@sdis31officiel) May 3, 2022


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In order not to be left out, Orange simply recommends repeating the call to the service concerned.

"Our teams are fully mobilized to restore service as soon as possible", indicates the operator.

Unlike the national outage which prevented more than 11,000 calls from reaching the emergency services a year ago, this time it concerns the quality of the call and not the possibility of reaching the emergency services.

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  • Toulouse

  • Occitania

  • Emergency

  • Orange

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