China News Service, April 8. According to the WeChat official account of the Chinese Embassy in Spain, several Chinese citizens in Spain recently reported to the Chinese Embassy in Spain that some criminals used the phone number of the Embassy in Spain (0034-915194242). , pretending to be a staff member of the embassy, and committing illegal and criminal activities of telecommunication fraud on the grounds that prohibited items were found in the parcel sent by the party to China, the bank card was detained by the customs, and credit card fraud was involved.
The Chinese Embassy in Spain reminds Chinese citizens in Spain to be more vigilant and strengthen prevention:
1. If you receive a similar suspected fraudulent call, it is recommended to hang up directly, ignore it, and do not provide any personal valid information.
If you cannot identify whether it is a fraudulent call, it is recommended to hang up the phone and call the consular protection and assistance number of the Chinese Embassy in Spain, or call the 12308 hotline of the Global Consular Protection and Service Emergency Call Center of the Ministry of Foreign Affairs to request that the relevant information be transferred to the embassy for further verification.
2. The Chinese embassy in Spain will not notify the parties involved in the case by phone; it will not request transfer or remittance by phone; it will not notify Chinese citizens by phone of credit card fraud, overspending or freezing; it will not notify the embassy to pick up packages or official documents; They will not notify the parties by phone that their passports and residence cards have expired; they will not invite the parties to the embassy for injections of the Chinese-made new crown vaccine; they will not state in the recorded phone calls that their calls have been transferred to the so-called Interpol Center or domestic public security organs; they will not ask to answer the phone. People call back any phone number for further contact.
3. Do not disclose your name, address, family situation, bank account and other personal information to strangers on the phone.
If a stranger calls and asks "Don't contact your family and friends to ensure their safety", or makes other unreasonable requests, you should be vigilant, don't be deceived, and verify the situation through other channels as soon as possible before taking action .
4. If you are unfortunately deceived, please notify the bank of your account to freeze the transfer and remittance as soon as possible, and report the case to the Spanish police and domestic public security organs in a timely manner, so as to recover the economic losses as much as possible.
If you are unable to report the case directly to the domestic public security organ, you can report the case to the local police station where your household registration is located through your close relatives in China, and ask for help from the Anti-Telecom Network Fraud Center where the case was reported.
5. Main contact information:
Spanish National Police 091, National Guard 062,
Consular protection and assistance of the embassy in Spain: 0034-699089086
The Ministry of Foreign Affairs Global Consular Protection and Services Emergency Call Center Tel: 0086-10-12308 or 0086-10-59913991.