The son was 13 when he first came in contact with child and adolescent psychiatry, BUP.
He is diagnosed with ADHD, an unspecified language disorder, aspects of autism for which he is awaiting investigation and also suffers from post-traumatic stress disorder for which he needs conversational support.
But when the family in November 2020 wanted to change call contact, the contact with BUP ceased to work.
- We get no information about whether he should get a new contact, or any answers, even though we tried in every way, says his mother Kim Meier who got his son's approval to tell.
Taken help from the social services
The family has taken help from the social services who contacted BUP and criticized that the support does not work.
Despite this, the son's conversational support has now been on hiatus for a year and a half.
He now feels so bad that he can no longer go to school.
There is great concern that the son will not have any new conversational contact, but will have to wait for two years when he is referred to adult psychiatry.
- Before, they have signaled that he may be more mature for support when he is an adult, but I have not intended to wait that long because I do not know if he is alive then, says Kim Meier.
The head of operations at BUP, Kerstin Eliasson, does not want to comment on individual cases, but confirms that at times it has been difficult to reach BUP.
She recommends parents who do not have urgent matters to write a message via 1177, for example if it is about prescription renewal.
Hear the business manager about why it has been difficult to reach BUP in the video.