Human Resources and Emiratisation sets standards and controls for licensing and regulating the work of domestic labor recruitment offices

The Ministry of Human Resources and Emiratisation issued a decision regarding licensing and regulating the work of recruitment agencies for domestic workers, in line with the provisions of the Federal Decree-Law on regulating labor relations and its executive regulations.

The licenses of the existing offices will continue, provided that their owners fulfill all the requirements contained in the aforementioned decision when renewing their licenses obtained from the Ministry of Human Resources and Emiratisation, at a time when the Ministry stressed the need for the existing offices to fulfill their obligations with their clients, including employers, and national and resident families. .

The ministerial decision set a set of conditions for licensing auxiliary labor recruitment agencies, including providing a bank guarantee or insurance as an alternative to the guarantee in accordance with the mechanisms determined by the ministry and a credit report that reflects his financial status, whether he is a person in a sole proprietorship or partners in a legal person at a time when the decision stipulates that the person is not In the sole proprietorship requesting the license or any of the partners in the legal person requesting the license from the employees of the Ministry of Human Resources and Emiratisation or a relative of the second degree, or the husband or wife.

The decision allowed the domestic labor recruitment office to open branches in the same emirate in which it is licensed or in any other emirate, taking into account the requirements of the local licensing authorities, and that it have a clear address of the office designated for carrying out the work of the office, with the exception of the case in which the Ministry permits the license applicant to conduct his activity electronically.

The decision specified a package of the recruitment office’s obligations towards auxiliary workers, including providing adequate housing and subsistence for auxiliary workers, and in the case of temporary employment, carrying out all the legally established obligations of any employer towards the auxiliary worker.

It also specified the office’s obligations towards employment agencies outside the country, including the obligation to implement the conditions and controls contained in the memoranda of understanding signed by the ministry with the country in which the agency is located, disclosing to the ministry the number and data of domestic workers that are allocated to the office, and prohibiting dealing with any employment agency, office or person, or With any unlicensed entity outside the country.

The resolution stipulated the offices’ obligations towards the Ministry of Human Resources and Emiratisation, including the obligation to provide assistance services, including providing service packages that are circulated by the ministry and in accordance with the prices approved by it, and to abide by all the terms of the service level agreement concluded with the ministry, to ensure the quality of service provision.

It also stipulated the obligations of the beneficiary towards the assistant worker, including ensuring all conditions of occupational health and safety for the assistant worker, in proportion to the nature of the work, and not assigning him any work outside the general framework agreed upon with the office, not working for hours that exceed the hours agreed upon with the office, and informing the recruitment office and the Ministry directly with any work accidents or injuries suffered by the auxiliary worker.

The decision stipulated that the license applicant submit to the Ministry a bank guarantee whose value is not less than 500,000 dirhams at all times of the license’s validity, and it must be renewed automatically or provide insurance as an alternative to the guarantee according to the mechanisms determined by the Ministry. The bank guarantee, and it may also allocate all or some of the guarantee or insurance to pay any amounts owed by the recruitment office towards the ministry, the employer or the assistant worker, as a result of the office’s failure to implement its obligations, or the non-compliance with the decisions issued against it or failure to pay it Any fine that may be imposed on him, and the recruitment office must complete the deficiency in the value of the guarantee within 30 days from the date of the shortage.

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