The "14th Five-Year Plan for National Aging Development and Elderly Care Service System" was released on the 21st, proposing a series of specific tasks such as strengthening the ability of home and community elderly care services and improving the elderly health support system.

  Allowing the elderly to enjoy their old age has always been the concern of the Party Central Committee.

In August 2021, General Secretary Xi Jinping pointed out during his inspection in Chengde City, Hebei Province that it is an important responsibility of party committees and governments at all levels to meet the various needs of the elderly and enable them to have a happy and fulfilling old age.

  Are seniors satisfied with community life services?

What is the effect of embedding professional elderly care services in the community?

A reporter from Xinhua News Agency recently visited a number of community elderly service institutions in Hebei Province.

Affordable Meals - "Benefits" for the Old

  Chengde outside the Great Wall, the spring cold has not disappeared.

The old people's canteen in the Binhe community is always a lively place.

  "Today, there are fish-flavored shredded pork, fried pork with mushrooms, braised cod nuggets, and egg soup at noon. It's comfortable to eat." Zhang Yufu, an 87-year-old resident of Binhe Community in Chengde City, is an elderly man who lives alone. His children are usually busy with work and can only eat on weekends. to visit her.

In the past, she cooked by herself and only cooked one dish, and heated the leftovers at night to fill her stomach.

Now eating in the old canteen, every meal is very rich.

  The Binhe community has more than 3,700 residents, and about one-third of them are over 60 years old.

Yu Lan, head of Binhe Community, said that in accordance with the model of government-led, enterprise-operated, and multi-party participation, the community canteen for the elderly will officially open in September 2021.

The meals are divided into low-sugar and low-fat packages, which are not repeated, and are very popular among the elderly.

  The reporter saw that there are four prices for the meals here: under the age of 60, breakfast, lunch and dinner are 7.5 yuan, 15 yuan, and 7.5 yuan according to the market price; the elderly over 60 years old and under 80 years old enjoy the cost The prices are 5 yuan, 10 yuan, and 5 yuan respectively; seniors over the age of 80 and under the age of 90 enjoy half the market price; seniors over the age of 90 eat for free.

  "This kind of price is similar to the cost of cooking by myself. My monthly retirement salary of more than 3,000 yuan is completely affordable." Hao Guifeng, a resident of Binhe Community, said that it takes five or six minutes to walk from home to the community canteen. Many people also joined In the WeChat group, we often meet for walks, dances, and practice calligraphy.

  Liu Zhiyong, Secretary of the Community Party Working Committee of Chengde High-tech Zone, said that at present, 12 communities in the High-tech Zone have achieved full coverage of the canteens for the elderly. By providing appropriate subsidies to catering companies, the elderly in the district who have dining needs can enjoy affordable meals.

  Huang Shaohua, deputy director of Shijiazhuang Civil Affairs Bureau, said that in 2021, Shijiazhuang City will use special funds to subsidize up to 100,000 yuan for elderly canteens in the region, and 3,000 yuan for each vehicle of the mobile food truck project for the elderly.

"At present, the expenditure on subsidies for pensions for the elderly accounts for about 5% of the expenditures of the entire pension industry."

  The "Guiding Opinions on Promoting the Meal Service for the Elderly" issued by the Hebei Provincial Department of Civil Affairs pointed out that it is necessary to establish and improve the policy of financial support for the elderly meal service, and guide social forces to participate in the elderly meal project in an orderly manner.

  More and more elderly people are used to going to the nearest community canteen to "check in" for meals.

In the Taishengjiayuan Community of Qinhuangdao Economic and Technological Development Zone, 83-year-old Wang Ruizhi, who lives alone, is in poor health and has great difficulty in cooking. It costs a lot of money to hire a nurse.

"Without the community cafeteria, life would be impossible," she said. "Now the 'eating cafeteria' is laughing with a bunch of old friends, and sometimes it's better than anyone's mouth."

  Zhou Xiaoyan, head of the Taisheng Home Care Service Center for the Elderly, said that the center staff will take temperature measurements and disinfections for the elderly who eat in the cafeteria, and do a good job in epidemic prevention to ensure that the elderly can eat safely.

"Hui" food delivery - old age is "appropriate"

  Tan Chenghai, an 83-year-old man from Shunde North Community, Xingtai City, Hebei Province, has been troubled since his wife was bedridden: he can’t cook without his children;

  That life changed in August 2021.

Li Xiaoqian, secretary of the Shunde North Community Party Committee, said that when community workers visited their homes, they found that some elderly people had practical difficulties, and it was difficult for them to go to the community pension service center to eat, and the financial conditions for hiring a nanny were limited.

To this end, a smart elderly care service platform has been built in the local area, and the function of ordering and catering services has been developed. The elderly can order meals through their mobile phones, and the meals will be delivered to the homes of the elderly by special personnel.

  Today, Tan Chenghai receives two warm lunches from the staff of the community elderly service center at noon every day.

He said that the ingredients are rich, soft and palatable, which is very suitable for the elderly.

  The reporter found that the mobile phone ordering software used by the elderly Tan Chenghai has undergone "aging-appropriate" changes. After opening the software, each dish has a clear pattern, direct content and easy selection.

Li Xiaoqian said that considering that some elderly people do not use smartphones, the elderly care service center launched mobile phone software, small programs and other Internet ordering, and also launched functions such as telephone ordering, text message ordering, and children or relatives and friends assisted ordering.

  It is understood that this kind of smart ordering is different from the market-oriented takeaway business. The elderly care service center provides full-process services. After receiving the order information, the front desk customer service personnel will send the order to the restaurant to which they belong, and then the delivery personnel will accurately deliver it.

  Since 2018, the Ministry of Civil Affairs has vigorously promoted the "Internet + community pension" model, supporting communities, pension service institutions, social organizations and enterprises to use information technologies such as the Internet of Things, mobile Internet, cloud computing, and big data to develop and apply smart terminals and homes. Smart platform for community elderly care services, etc.

  In Shangshan Yiyuan Community, Guangyang District, Langfang City, the elderly Su Liyuan said that the children have married, and only the old couple eats at home every day. They order food through the WeChat mini-program launched by the community cafeteria, and the food will be delivered to home quickly.

  Some grass-roots cadres interviewed said that, compared with takeaway food delivery, on the one hand, the sanitation situation launched by the community is more open and transparent, and the elderly can eat with confidence;

"Service circle" - "value" for old age

  There is also an active "silver-haired" volunteer team of nearly 70 people in the canteen of the Binhe Community of Chengde City.

The 67-year-old Hu Xiying said that the volunteers formed a "Learning from Lei Feng Volunteer Service Team". The team members arranged shifts spontaneously and voluntarily went to the cafeteria during meal time to assist the staff in measuring body temperature, maintaining order, registering tickets, serving rice and soup, etc.

At other times, it also provides door-to-door services such as shopping for the elderly in the community with limited mobility.

  Liu Zhiyong said that the community has set up a "time bank" to record the volunteer services in detail and deposit it into their "personal account".

When these elderly volunteers need care, they can draw "contribution value" from their own accounts and enjoy corresponding services in the community.

  Bai Junping, head of the Aixiao Home Care Service Center, the operator, said that in addition to organizing "silver-haired" volunteers, the community also recruited professionals to provide services for the elderly in the community. Among them, activities such as neighbor doctor mutual aid, elderly memoirs, and monthly birthday parties are very popular.

  General Secretary Xi Jinping pointed out that it is necessary to combine the ability of the elderly with the support of the elderly, study and improve policies and measures, encourage the elderly to continue to shine, give full play to the role of the younger elderly, and promote volunteers to play a better role in community governance. Do more.

  During the interview, the reporter saw that many communities rely on the canteen for the elderly to coordinate day care, health management, cultural activities, etc. to facilitate the life of the elderly.

Xiangdu District, Xingtai City strives to build a 15-minute elderly care service circle. Through cooperation with Xingtai City Kangning Smart Home Elderly Care Service Center, it provides services such as meal assistance, medical assistance, walking assistance, and entertainment assistance for the elderly in its jurisdiction, so as to meet the needs of the elderly with diversified, Multi-level needs.

  Zhao Guirong, a resident of Shunde North Community, is 77 years old. Her daily life is rich and regular: chatting and playing chess with other elderly people in the community elderly care service center in the morning; eating in the community cafeteria at noon, three dishes and one soup are very rich; when tired, she rests in the center , or take part in recreational activities or exercise.

Some elderly people spontaneously organized dance, Peking opera, cucurbit flute and other cultural performance teams.

  Corning Smart Home Elderly Care Service Center has also independently developed a platform with functions such as two-way communication, safety positioning, emergency call, and on-site service, realizing a set of data to grasp the dynamics of the elderly in the community, a map to show the distribution of the elderly, and a phone to handle elderly care. Service matters, and build a smart home care service system.

  "The 'service circle' for community elderly care is getting bigger and bigger!" Some grass-roots service personnel interviewed expressed the hope that relevant departments will continue to increase financial support for community home-based elderly care, inject more living water into community-based home-based elderly care operating enterprises, and guide social forces in an orderly manner Participate in retirement programs.

  Lead reporter: Li Fengshuang

  Text reporters: Zhang Tao, Zhao Hongyu, Fan Shihui, Qi Leijie, Li Jiwei, Feng Weijian

  Video reporter: Feng Weijian

  Produced by: Zhao Cheng

  Producer: Wu Huanqing

  Planning: Wang Shuhui, Chu Hang

  Editor: Chu Hang