145,000 passengers pass through Dubai airport daily

"Dubai Residency" renews citizens' passports and sends them to their homes automatically

Al-Marri during the announcement of the new service.

From the source

The General Directorate of Residency and Foreigners Affairs in Dubai has launched a new service to proactively renew the passport of citizens, before it expires, while delivering it to the beneficiary at his residence.

The director general of the administration, Lieutenant-General Mohamed Ahmed Al-Marri, said in press statements yesterday that the new service coincides with the country's celebrations of its 50th National Day, and is applied for the first time, with the aim of making citizens happy and facilitating them, by renewing their passports automatically six months before its expiry date.

He indicated that the administration has allocated a team to carry out this task, by monitoring the passports that are about to expire through the smart system, and communicating with the beneficiaries of the service to ensure their residence addresses to deliver the passport and hand it over.

Al-Marri stressed that the administration is working on devising qualitative programs and initiatives that are in the interest of citizens and residents alike, within the framework of government directions and the state's strategy aimed at achieving the highest levels of happiness and satisfaction for customers.

He added that this distinguished service comes out of the administration's keenness to provide services according to the highest standards and practices in a proactive manner before the request, in order to relieve individuals from going themselves to review or submit the request, as the system will use artificial intelligence techniques and digital systems to inventory all data related to customers, and determine the category whose travel documents will expire within a period not exceeding six months, and to communicate with the customer by phone and inform him of the proactive service to renew the passport and the value of the fees.

On the other hand, Al-Marri revealed that the number of golden residency holders in Dubai amounted to about 44,000 beneficiaries, divided into different categories, pointing out that the administration studies on a daily basis the requests of applicants for golden residency, and aligns them with the conditions and requirements set by the government, and decided in it as soon as possible.

He said that the number of passengers through Dubai International Airport has been constantly increasing, since the start of the recovery phase from the "Corona" pandemic, as the total number of passengers entering and leaving Dubai reached about 145,000 passengers per day, noting that these numbers are close to what the ratio was four years ago, The number of passengers is expected to cross the 200,000 mark soon.

He stated that the main reasons for the rapid return of the number of passengers through Dubai Airport are due to the work system established by the government, which made the UAE top the list of countries recovering from the “Corona” pandemic, in addition to being a global tourist destination, in various disciplines “medically, culturally, and recreationally.”

Al-Marri stated that the Emiratisation rate at the management level reached 97%, while the Emiratisation rate at the institutional level reached 100%.

Raising the efficiency of "Dubai residence"

The Director General of the General Directorate of Residency and Foreigners Affairs in Dubai, Lieutenant-General Mohammed Ahmed Al Marri, confirmed that the Dubai residency adopted a special approach to its institutional work, which eventually resulted in its being on the throne of excellence, within the Dubai Government Excellence Program, by raising the efficiency of its employees, and adopting the self-evaluation approach. , through 100 accredited internal assessors, with the aim of raising the efficiency of the administration in its various departments.

Dubai Residency won four out of eight awards, in addition to qualifying for the elite category during the ceremony honoring distinguished and innovators in the Dubai government, which was recently organized by the Dubai Government Excellence Program.

• 44,000 beneficiaries of golden residency in Dubai so far.

Follow our latest local and sports news and the latest political and economic developments via Google news