The reporter learned from the New Crown Pneumonia Prevention and Control Headquarters in Ejina Banner, Inner Mongolia on October 23, regarding the recent Internet reports on the situation of "600 people stranded in Ejina Banner for the First Elderly Train in Anhui" and the tourists collected on the WeChat official account of "China Ejina" According to demand, the relevant departments of Alxa League and Ejina Banner have gone to the hotel where the tour group is located, communicated with the team leader, tour guide, hotel operator, community and staff of the package unit, etc. many times to understand the needs of tourists, and are taking relevant measures. Try to meet the needs of stranded passengers.

　　The progress of the relevant situation and measures is as follows:

　　It is understood that there are 541 tourists stranded in Ejina Banner on the Anhui Xingfu Express Northwest Tour Train, most of whom are elderly.

The departure place is Wuhu, Anhui. After arriving in Zhangye by special train on October 17, 2021, transfer to a bus to Ejina Banner and plan to leave on October 18.

On that day, Ejina Banner initiated epidemic control measures, and tourists have been stranded so far.

At present, the needs of tour group members are mainly for meals, accommodation, and medication. Especially the age of tour group members is generally too old, and there is a shortage of various medicines that they carry with them.

　　In response to the needs and problems raised by the tour group members, Alxa League and Ejina Banner have taken relevant measures to ensure and solve them as best as possible:

　　First, on October 18th, members of the tour group have been arranged to stay in 7 hotels including Huyang Town.

Starting from October 22, we will provide 1 free dinner, 1 disposable medical mask, instant noodles, ham sausage and mineral water for stranded tourists staying in the hotel every day.

　　Second, in response to the concentrated medication problems reported by tour group members, the medication needs of tour group members have been collected, purchased by a dedicated person, and delivered to the hotel.

In addition, the consultation service phone number of the Mongolian Medical Hospital of Ejina Banner is also released online, and the full-process zero-contact service model of "online drug purchase and payment, offline drug delivery" is adopted to provide drug purchase services for stranded tourists.

For medicines that are not available in the town of Dalai Hubu, people have been sent to contact Jiuquan, Bayannaoer, Hohhot, Yinchuan and other surrounding areas to find sources of supply. The demand for some scarce medicines has been temporarily eased.

For drugs that are really difficult to buy, while doing a good job of docking and explaining, guide tourists to mail them to places with lower epidemic risk in the league. After they are received by government designated personnel, they will be shipped to Ejina Banner through freight channels.

　　Third, in response to the problem of high house prices reported by tourists, hotel and hotel price control measures have been introduced during the epidemic prevention and control emergency response period, and the hotel room price shall not exceed 200 yuan per day, and the market supervision department shall supervise it.

　　Fourth, in response to the medical problems reported by tourists, Ejina Mongolian Medical Hospital has been arranged to be opened to the society as a comprehensive outpatient clinic. While providing normal outpatient services for residents and stranded tourists, it also provides outpatient consultation services for stranded tourists in the hotel, especially guidance Tourists in need use local existing insulin scientifically to ensure the health and safety of tourists.

　　At present, the local area has set up a special class for the service and guarantee of stranded tourists, opened the "China Ejina" WeChat public account, and the tourist consultation service telephone of the cultural and tourism department. Continue to collect and process the needs of stranded tourists reflected from various channels, strengthen communication and docking, and enrich The strength of personnel, do their best to meet the needs of tourists.

　　(Headquarters reporter Liu Xiaobo Baoyin Ma Yuqing)