Automated distribution of taxis at Expo 2020

Dubai's Roads and Transport Authority, in cooperation with Hala Taxi, has launched the "automated distribution" technology for taxis at Expo 2020 for the first time in the region.

To ensure the timely and efficient distribution of taxis, and enhance the transportation experience for Expo visitors, the RTA remains committed to providing smooth and well-integrated transportation, including public transportation.

Through the development of innovative autonomous technologies by Careem, taxis will be automatically distributed to the Expo 2020 site on demand, and the taxis will automatically receive booking requests to go to the Expo site according to the required number of taxis per hour of the day.

As a joint venture between the Roads and Transport Authority and Careem, Hala Taxi enables customers to book any taxi in Dubai through an application developed internally by Careem. Booking, customers will use a one-time password (OTP) to instantly book via their mobile phone, call the driver, and set off immediately without any waiting time.

Ahmed Bahrozyan, Executive Director of the Public Transport Agency at the Roads and Transport Authority, said: “With the huge number of visitors expected to Expo 2020, the Roads and Transport Authority in Dubai has a great responsibility to ensure safe and easy transportation for taxi drivers.

Through its innovative digital solutions, the taxi reservation service is able to know the exact number of vehicles required at any time and automatically send them to the Expo site.

Thanks to the increase in the taxi fleet, the service can achieve an optimal balance between supply and demand, enabling passengers to travel comfortably to and from the exhibition grounds.”

In line with the (Smart Dubai vision), the Roads and Transport Authority aims to enhance the entire Dubai Taxi fleet and link with the e-booking service for taxis in cooperation with all franchise partners. ).

Hala CEO Basil Hovakimian said: “We are committed to providing the most efficient and convenient taxi services at reasonable fare rates for customers and visitors. Expo 2020».

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