Sharjah Police launches the "Instant Chat" service

Lieutenant-Colonel Salem Al-Zaabi.

The Sharjah Police General Command has launched the “instant chat” service available in the Google search engine, through the “Google map” application on smart phones, with the aim of enhancing effective communication with customers, and responding to their inquiries as soon as possible, in order to achieve the strategic goal of the Ministry of Interior aimed at Enhancing customer satisfaction with the services provided, and ensuring that all services are provided within the standards of quality, efficiency and transparency, and to achieve the requirements of the Global Services Classification System Program.

The Acting Head of Al Gharb Police Station, Lt. Col. Salem Al Zaabi, confirmed that the launch of the “instant chat” service came in the interest of Sharjah Police to provide distinguished services that exceed the expectations of its customers, explaining that the new service allows customers to speak directly with the center’s qualified employees in the field of customer happiness, which It ensures the speedy response to their inquiries and the completion of their transactions to the fullest, which enhances the public's confidence in the services provided.

He added that the Google Map application engine was approved as one of the most widely used engines worldwide, noting that the public can use the service to search for the Comprehensive West Police Station through the Google Map application, where the competent employee will respond immediately to their inquiries and observations. .

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