In addition, 75% of respondents noted that digitalization of all business processes of a company is a key advantage over competitors.
The respondents also noted that digitalization primarily requires such processes as sales (41%), working with documents (19%), teamwork on tasks (18%), marketing and analytics (9%), resource and financial management ( 8%), employee communications (4%) and HR (1%).
Bitrix24 service expert Sergey Kuleshov, in an interview with RT, noted that the software market for business digitalization is now actively growing and solutions for any budget and competencies are presented on it.
“Many programs work in the cloud and do not require investments in their own IT infrastructure.
Entrepreneurs can choose modern tools: simple solutions for independent digitalization or professional systems that require the involvement of specialists, "Kuleshov emphasized.
The research was carried out among 1.5 thousand companies - users of the Bitrix24 service.
66% of those surveyed are business owners and top managers.