Chinanews.com, June 16th. According to Singapore’s Lianhe Zaobao, the new crown pneumonia epidemic and online food ordering have impacted many hawkers in Singapore. The government is cooperating with online food delivery, food ordering, group buying platforms, and hawkers to prepare Establish an alliance to discuss how to encourage hawkers to join the online platform while maintaining the commission at a reasonable level to ensure mutual benefit and win-win results for all parties.
Singapore’s Ministry of National Development and Minister of State for Communications and Information stated that these seminars focused on several aspects: first, the commission drawn by the platform was set at a reasonable level; second, to help hawkers overcome unfamiliar technology platforms; third, to ensure that hawkers were timely Receive money, have good cash flow; fourth, establish good after-sales service.
Regarding the development of online platforms, the Minister stated that "the sooner the better."
"The most important thing is mutual benefit and win-win results to form a sustainable business model."
The Minister of State Affairs of the Ministry of Development and the Ministry of Communications and Information and the Senior Minister of State Affairs of the Ministry of Sustainable Development and Environment and the Ministry of Transport visited Tiong Bahru Market and Cooked Food Centre to understand the difficulties encountered by vendors in using online food ordering and food delivery platforms. See how the government helps them transition to digital.
Currently, out of 83 cooked food stalls in Tiong Bahru Food Centre, 60 stalls have used the online platform to accept orders.
Wu Yiming and his wife have been operating Caitou Kuih stall for 40 years. In 2019, they fancy that an online food delivery platform does not charge vendor commissions. Therefore, when they entered the platform, they initially received very few orders from the platform. Until the beginning of the epidemic, they discovered the benefits of the Internet. .
He said: "Recently, we can use this platform to sell more than 10 packs (cai tou kueh) in one day, and there are more than 100 packs in a month, which can make up about 15% of the business volume. 3 yuan (Singapore dollars, the same below), and the buyer who sells to the platform is also 3 yuan."
According to the founder of an online platform, buyers will use cash or electronic payment to purchase food from vendors, and operate on a profit model of charging customers who order food at a delivery fee of 1.5 yuan per serving and a 25% additional fee for food.
The platform is currently cooperating with more than 3,500 stalls in more than 70 hawker centers, and the average daily order volume is about 4,000, which is double the number before the epidemic last year.
Another hawker, Li Zhongquan, has been in the thin bean curd business for more than 50 years. During the dine-in ban, he only relied on customers to pack them, and his business fell by 50%.
He who has never used any online platform for sales said that he does not resist joining the online platform, but he has two suggestions.
"One is to ensure the hygiene of the food delivery staff and the food on the way, and to ensure that the food is kept warm and high quality when delivered to the customer. The second is to have a Chinese platform so that we can use it more confidently."