It is the alarm operator Tunstall, which previously had major technical problems with security alarms in several municipalities, which has been affected by new operational disruptions.
This time it is about the connection to Tele2 not working.
Extra supervision
Överrtorneå municipality was notified by Tunstall 11.15 on Saturday morning and went out with information on the website and on the radio as soon as possible.
- We go out and inform the relatives and we have also put in extra supervision.
If those who have security alarms have the opportunity to carry a telephone with them during this time, it is an extra security.
In addition, it is good if the relatives keep extra contact with those who have security alarms as long as the errors remain, says social manager Carina Ylipuranen.
"It does not feel good"
She is now waiting for new information from the alarm operator and hopes that the operational disruptions will not be long-lasting.
- It does not feel good, it feels insecure.
This should not happen.
Security alarms are something that should just work, she says.