"Smart Traveler" facilitates check-in procedures to the plane
4 steps to reduce the traveler's journey at Dubai airports
Dubai Residence has used biological systems and artificial intelligence technologies to provide an intelligent travel experience.
From the source
Major General Mohammed Al-Marri: "The smart project makes the traveler through Dubai airports enjoy his trip."
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The Director General of the General Administration of Residency and Foreigners Affairs in Dubai, Major General Mohammed Al-Marri, stated that the number of registered passengers in the smart traveler experience service has reached 153,000 passengers to date, stressing that the service provided in cooperation between the administration and "Emirates Airlines" and Dubai airports aims to Facilitate the movement of the passenger to get to the plane in seconds.
Al-Marri explained to "Emirates Today", that "there are four steps to ensure that the traveler enjoys the smart service, starting with the pre-registration of the data that is currently taking place during the traveler's entry into the country, or in the event of his departure."
He continued: “The second step, which takes place through the (Emirates Airlines counter), comes to obtain the boarding pass for the plane, which is done with ease. The third step comes, which is to pass through the smart gates using the face and eye fingerprints, without going through the passport employee, so the step comes. The fourth and last in reaching the plane gate and entering through it ».
Al-Marri said: “Through the service application, the traveler does not deal with any employee, except for an employee (Emirates Airlines), to inquire about some important data and documents before the traveler's trip takes place."
He stated that "the smart project also aims to make the traveler through Dubai airports enjoy his trip, and leave a good effect on his mind," affirming that the administration will continue to develop and update its services and system, in order to achieve the traveler's comfort and happiness.
The General Administration of Residency and Foreigners Affairs in Dubai officially launched, at the end of last month, the "Smart Traveler Journey" project, which shortens the traveler's journey by seconds, using the fingerprints of the eye and face, through smooth procedures, as the service has been activated on all smart gates at Dubai airports. And its number 122 gates in the entry and departure halls.
Al-Marri emphasized that the administration is proactive in relying on innovation in its smart services and projects, and enhancing its pioneering role at the local and global levels, to improve the level of services that make the customer experience smooth and fast, in line with the leadership's vision of making Dubai a completely smart city.
He pointed out that «Dubai Residence», as part of its drive to proactively work in developing its services, has used vital systems and artificial intelligence techniques to provide a smart travel experience using the face print in some of its services, and this service comes in smart gates, as part of a project that has been studied and tried in advance on The ground, and was achieved thanks to the efforts and efforts of the work team, who worked on this project wholeheartedly, until it reached what it is today.
122 smart gates
"Dubai Residence" confirmed that the 122 smart gates have been developed in the departure and arrival halls at Dubai airports, and their systems have been modernized, so that pre-registered travelers in the system can pass through them, through their fingerprints and face without the need to use travel documents, by looking. To the screen at the green point in the gate to identify the passenger.
• 153 thousand people have registered for the Smart Traveler service.
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