Chinanews.com, February 26. According to the US "World Journal" report, email remittance scams have emerged one after another. In the United States, a customer of a Chinese logistics company inadvertently encountered email scams recently and remitted the money to the fraudster’s account, losing 27,000 yuan (USD). , The same below).

Although the logistics company and its customers had negotiated with the bank separately and repeatedly, but they were all fruitless and the victims were distressed.

　　Mr. Ruan, who runs a logistics company in West Covina City, said that his customers have always settled by cheques, but according to the company's regulations, if the amount exceeds 10,000 yuan, customers must pay by remittance or transfer.

Recently, the customer has a payment of 27,000 yuan to be paid, and the staff of the logistics company emailed the payment information to the customer.

　　Mr. Ruan said that on February 17th, the customer went to the bank to prepare for the transfer. At this time, the customer received another email from a fraudster that faked the logistics company. The customer didn't think much about it, so he remitted 27,000 yuan according to the account information on the email. .

However, the colleague of the logistics company at the other end has repeatedly urged the customer because he has not received the payment for the goods. It was then that the customer suddenly realized that he might be scammed.

　　The customer provided the remittance information certificate to the logistics company. After checking, it was found that the remittance address, account number and bank code were not consistent with the logistics company.

　　Mr. Ruan said that in fact, they responded very quickly after discovering this incident. After the customer remitted the money to the fake account at about 10 am on the 17th, his logistics company employee checked with the customer at noon and received the remittance at 4 pm that day After the information, it was confirmed that the customer was deceived; at 4:41 pm, after understanding the seriousness of the problem, he reported to the bank and at the same time reported to the police at about 6 pm to obtain the case number.

　　In addition to customers reporting this issue to mainstream banks, logistics companies also report identity theft issues to banks.

Mr. Ruan mentioned that the accounts of the company, scammers, and customers are all in the same bank. It was easier to deal with the matter, but he did not expect it to be difficult and it might be hopeless to get the money back.

　　Mr. Ruan said that the customer sent money in the morning and negotiated with the bank after discovering that he was cheated in the afternoon. The bank said that the head office was already off work in Eastern Time and might have to wait until the next morning for the money to be transferred before canceling.

As everyone knows, after only one night, the bank informed the other party that the money had been taken away and could no longer withdraw it.

　　The customer went to the bank counter to find the manager on the morning of the 18th to check the criminal’s account. Although the manager did not provide more details, he said that “it was a fraudulent account at a glance” because the balance was very low and he was taken as soon as the money arrived. Immediately mention it, this situation is not only a transaction, the implication is that the account often does this transaction.

　　Mr. Ruan said that although logistics companies are not direct victims, they are also indirect victims.

At the same time, he believes that there are some loopholes in bank supervision.

He provides some suggestions to the general public. Before any payment or bank transfer, both parties must verify it; try to use Chinese small and medium-sized banking services. The major mainstream banks do not actively protect small retail accounts. The United States has very low supervision on fraudulent remittances and no Law enforcement agencies intervened in the investigation, the bank may be aware of these issues, but did not take it seriously.

　　He also mentioned that the two parties were very dissatisfied with the bank's response, and the mainstream banks' back-end and front-end operations were completely separated.

Although the bank staff worked very hard to help, the back office was unwilling to deal with it.

He believes that if such things do not pay attention to management, similar incidents will become more and more rampant.

(Wang Quanxiuzi)