<Anchor> Last
(14th) night, most of the services operated by YouTube and Google in Korea and other countries around the world were disrupted for about an hour.
Due to the reinforcement of distance, the so-called Zipkok increased, causing more inconvenience to users.
Reporter Jeong Ban-seok reports.
<Reporter>
At about 9 o'clock last night, a message saying something went wrong on the YouTube screen of the video service and watching YouTube videos stopped.
YouTube, which had stopped service for nearly two hours last month, became stuck again in a month.
This time, most of the services operated by Google, such as Google Drive, Gmail, and Play Store, were unable to access or delayed access, causing significant damage to users.
Google said that the problem was resolved about an hour after the failure occurred, but it did not properly explain the cause or compensation for damage.
There are also observations that there is a structural problem in the Google system, since service failures occurred simultaneously in one month.
On social media, inquiries and protests from users from around the world have continued, but there is no right way for paid users who suffered inconvenience to receive damage compensation.
This is because the provisions governing damage compensation are not clearly stated in Google's terms and conditions.
According to the relevant law, value-added telecommunications providers such as YouTube are required to inform users of the procedure for compensation for damages if a failure occurs for more than 4 hours, but this does not apply to cases where the failure occurs for about an hour.