Chinanews client, Beijing, November 28th (Lang Lang) Recently, the phenomenon that the elderly have difficulty in using smart technology has attracted public attention.
In today's rapid development of intelligence, how to get the elderly to catch the "digital express" has become a social problem that needs to be solved urgently.
Recently, many places and departments have introduced a series of measures to help the elderly cross the "digital divide" in terms of medical care, travel, and consumption.
Data map: The staff helps the elderly to register.
Photo by Luo Tianqi
Medical treatment: manual windows such as registered payment will be kept
With the development of information technology, many medical institutions provide self-service services such as registration, payment, and printing of examination results, but for elderly patients who are not familiar with it, this will cause a lot of inconvenience.
Forecast data show that in 2030, the number of people aged 60 and over in China will reach 370 million, accounting for 25.3%.
Faced with this huge number, it is imperative to crack the difficulty of the elderly's intelligent technology in the medical field.
In this regard, at the State Council’s policy briefing on the “Implementation Plan for Practically Solving the Difficulties of the Elderly’s Use of Intelligent Technology” on November 26, the head of the Department of Aging and Health of the National Health Commission stated that the For services such as results, medical institutions must retain manual windows and be equipped with medical guides, volunteers, and social workers to serve the elderly.
The opening of green channels to provide convenient services such as registration and medical treatment for the elderly is currently the main method adopted in various places.
In September this year, the Shaanxi Provincial Health Commission and other eight departments jointly issued the "Implementation Opinions on Establishing and Improving the Elderly Health Service System in Shaanxi Province", requiring all elderly care institutions to provide different forms of medical and health services for the elderly residents by 2022. , All medical institutions set up green channels for registration and medical treatment of the elderly.
At the beginning of November, the spokesperson of the Beijing Municipal Health Commission introduced that before the end of this year, all medical institutions in Beijing will open green channels to provide convenient services such as registration and medical treatment for the elderly, including the "No Health Code" for the elderly in hospitals above the second level in Beijing. "The green channel.
"On the basis of making full appointments for non-emergency care, and according to the actual situation of the elderly, provide the elderly with no less than 30% of the on-site number source." Haikou City Health Commission issued in November "About the establishment of medical institutions The "Notice on Multi-channel Convenient Services for the Elderly "No Health Code" Green Channels" requires that by January 2021, medical institutions above the second-level in Haikou City will open green channels for the elderly to provide convenient services such as registration and medical treatment.
Data map: Hohhot Baita International Airport has set up "dedicated passage for passengers without a code" for special passengers. Photo by Sui Jingjing
Travel: "Health Code" strives to integrate with public transit senior card
In the context of the normalization of epidemic prevention and control, the "health code" has become a must-have for people to travel, but it has also become a travel obstacle for the elderly who cannot use smart phones and cannot scan codes.
“You cannot use the'health code' as the only proof of travel, and a combination of online and offline methods must be used to facilitate travel.” The person in charge of the Department of Aging and Health of the National Health Commission said that the Elderly people with mobile phones should use other methods to replace the "health code" check, such as with a valid ID card or paper certificate.
At the same time, places where conditions permit are encouraged to open "channels without health codes" for the elderly.
Hefei, Anhui, has begun to implement this measure. On the 26th, the Hefei Railroad Group stated that in order to facilitate the majority of passengers to scan the code and take the subway, the group once again optimized the scan code access measures. The elderly without mobile phones and passengers who cannot use mobile phones enter the station. It can be registered and released by checking valid identity documents such as ID cards and social security cards.
Earlier, a photo of the Wuxi Railway Station in Zhejiang Province that opened the "No Health Code Channel" for the elderly had attracted the attention of countless netizens.
After that, train stations in many places including Kunming, Yunnan, Xiamen, Fujian and other places have also opened special "channels without health codes."
According to reports, in the next step, the National Health Commission will coordinate with various departments and use technical means to strive to integrate the "health code" with public transportation cards, citizen cards, and senior citizens cards, as a voucher to replace the "health code". It is limited to facilitate the travel of the elderly.
Communication: mobile phone APP adapts to aging and guides the elderly to adapt to "digital life"
According to data released by the China Internet Network Information Center (CNNIC), as of June 2020, China has 940 million Internet users, of which 10.3% are elderly Internet users aged 60 and above.
While everyone is enjoying the convenience of the intelligent age, we must also pay attention to how to integrate the huge "silver-haired clan" among netizens.
The person in charge of the Information and Communication Administration of the Ministry of Industry and Information Technology stated that he will retain and improve the traditional offline "face-to-face" telecom business hall service model for the elderly, and encourage companies to provide "old age mode" and "elder mode" on smart devices. Wait.
The above-mentioned "Plan" also mentioned that in response to the application difficulties of the elderly in daily life, the organization of industry training institutions and experts to carry out special training to improve the elderly's ability to operate intelligent applications.
At the same time, it is necessary to carry out intelligent technology education for the elderly.
In localities, many places have provided corresponding help for the elderly in using intelligent products by offering courses and making video tutorials.
In October of this year, the Office of the Liaoning Provincial Working Committee on Aging launched the Respect for the Elderly Month. During the event, around the problems arising from the use of smart phones by the elderly, the use of smart phones was carried out for the elderly through community service personnel, voluntary service organizations, and universities for the elderly. Training.
Earlier, like Nanjing, as early as 4 years ago, Heyan Community College for the Elderly in Workers’ Village, Gulou District, Nanjing opened a free smartphone training course, where students were able to master skills such as online shopping, mobile payment, and online registration.
At present, Beijing, Shanghai, Guangzhou, Xiamen and many other places have also set up training courses for the use of smart phones for the elderly in some grass-roots communities, and universities for the elderly have also included relevant training in the curriculum.
Data map: "Happy Canteen" in a noodle restaurant in Chengxi District, Xining City, Qinghai Province.
The market price of beef noodles is 9 yuan per bowl, and the caring price is only 1 yuan, and the senior and happy prices are 3 yuan and 5 yuan respectively.
Photo by Zhang Tianfu
Respect and love the elderly, these areas are convenient for the elderly
In addition to helping the elderly adapt to the intelligent age, in other aspects, various localities have recently introduced a series of policies to benefit the elderly, in terms of travel and medical security, to create an environment for the elderly to enjoy their old age.
——Shandong: The age of the elderly who take free public transportation is reduced by 5 years
Two days ago, the topic of "Shandong will reduce the age of elderly people who take free public transport by 5 years" was hotly searched, and netizens liked it.
The "Notice on Further Optimizing the Preferential Treatment Policy for the Elderly" issued by Shandong Province included all senior citizens over 60 years of age into the range of preferential treatment for free use of urban public transport, realizing the "full membership" of preferential treatment for the elderly. Regardless of nationality or region, all people enjoy the same preferential treatment policy.
In addition, eligible senior citizens can enjoy half-price rides on sightseeing cars, cable cars and other transportation tools in state-owned scenic spots invested and constructed by the government; enjoy free access to public cultural centers, libraries, museums, science and technology museums, art galleries, exhibition halls, memorials and other places; Access to public sports and fitness venues established or supported by the government for free or half price according to the time period.
Data map: The elderly are taking classes in the elderly classroom of Changchun University of Traditional Chinese Medicine.
Guo Jiashe
——Fujian: Build at least one senior university in cities above the county level
Many elderly people often feel lonely, and satisfying their spiritual and cultural needs is also one of the focal points of the local policy to benefit the elderly.
Fujian Province issued the "Implementation Plan for Establishing and Improving the Health Service System for the Elderly in Fujian Province" in July this year, requiring that by 2022, at least one university for the elderly should be built in cities above the county level and more than 90% of towns (sub-districts) should have schools for the elderly. More than 60% of administrative villages (communities) have built learning centers for the elderly.
——Hainan: Explore the establishment of a comprehensive insurance system for the government to purchase accidental injuries for the elderly in the province
In August this year, Hainan Province’s "Implementation Plan on Establishing and Improving the Health Service System for the Elderly" issued by Hainan Province mentioned that the government should explore the establishment of a comprehensive insurance system for the elderly to purchase accidental injuries in the province.
The government will gradually purchase comprehensive insurance for elderly accidental injuries for the elderly aged 60 and above.
At the same time, the plan also calls for vigorously developing elderly care services, and establishing and perfecting an elderly care service network supported by medical institutions, supported by communities, and home-based.
Relying on nursing homes (stations), nursing centers, community health service centers, township health centers and other medical and health institutions, as well as community day care centers, township nursing homes and other elderly care institutions capable of providing long-term care services, provide long-term care for disabled elderly people. Care services.
(Finish)