Dubai Police receives 772,000 calls to "901" within 9 months

  • A specialized team responds to public inquiries via "901".

    From the source

  • Colonel Turki bin Faris: "Dubai Police is keen to communicate with the public and provide them with the best services."

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The Command and Control Center at the General Department of Operations at Dubai Police received 772,73 calls during nine months, from the beginning of this year until the end of September, via “901” for the purpose of inquiring about police services, submitting reports, and obtaining various services.

The director of the center, Colonel Turki Abdul Rahman bin Faris, affirmed that the center’s workers are keen to provide the best and highest quality services to the public, around the clock, stressing that they are fully prepared and prepared to receive calls and calls at all times, especially holidays and holidays.

He added that Dubai Police established a call center (901), with the aim of responding to public and customer inquiries in both Arabic and English, providing excellent services to them, receiving complaints and suggestions, solving their problems, and communicating their suggestions to the concerned departments.

He explained that the number (901) provides members of the public with many services, including: “criminal services” such as a security advisory service, a bounced check report, a notification of refusal to pay, a request for replacement of a surety, a request for the delivery of a find, a request for the receipt of a find, in addition to traffic services such as Request for a traffic accident report without injuries, request for a traffic accident report against an unknown person, issue a lost replacement, a traffic accident report, request for information and pay traffic offenses, request a copy of traffic violation documents (radar image - violation copy), and request to pay the amount of traffic violations.

He added that the number (901) provides customers with a package of services related to the issuance of certificates, including: a request for a criminal case examination certificate, a request for a traffic status examination certificate, a loss certificate, a request for clearance certificate for traffic violations, a request for a certificate to whom it may concern, a request to release a vehicle reservation, and a request Paying a vehicle reservation allowance, requesting smart reservation, and a package of "permit services".

He noted that the center also provides a package of community services represented in requesting care for victims of human trafficking crimes, requesting protection and support for women and children victims of violence, abuse and neglect, submitting labor complaints, requesting housing insurance, requesting the provision of iron barriers, and other services.

Smart services

The Director of the Command and Control Center in Dubai Police, Colonel Turki Abdulrahman bin Faris, called on members of the public to call (901) in non-emergency cases, and contact the Command and Control Center Department on the number (999) in emergency cases, stressing the importance of individuals using the Dubai Police application Smart, and the website, which provide many services in a smart and easy way.

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