During a virtual session organized by the "Human Resources Club"
Corona paints new features for the future of the labor market
The "Covid-19" pandemic forced organizations to rearrange their priorities. Archives
Two experts in the field of automation and business consultancy agreed that the Corona pandemic (Covid-19) has drawn new features for the current and future labor market, after it has imposed on institutions to rearrange their priorities in terms of relying more on technology and electronic and digital channels in providing their services to customers.
And during a virtual session finally held by the Human Resources Club of the Federal Authority for Government Human Resources, they confirmed that the competition has reached its most intense level, currently, between institutions to attract talents and expertise in the field of technology and artificial intelligence techniques, warning of the haste in institutions resorting to full digital transformation in these Stage, before hearing the opinions and suggestions of the dealers.
The session was held using live broadcast technology, under the title: “How can employee productivity be enhanced through the application of robotic process automation techniques?”, Followed by nearly 200 associates and interested parties from inside and outside the country.
The session shed light on ways to help organizations maintain business continuity, mechanisms to provide services with high productivity, how to facilitate routine work for employees and achieve higher value results, and how robotic process automation techniques can help organizations shift their focus to working remotely, in light of the emergency conditions that it witnesses. The world because of the outbreak of the "Covid-19" pandemic.
Automation expert: Sumit Pathak spoke during the session about digital transformation and the digital workforce, as he emphasized that, over the past few years, large institutions have adopted a set of methods and mechanisms that enable them to enhance their competitiveness in the market, and keep abreast of all changes and developments, locally, regionally and globally. , Explaining that the most prominent methods are “investing in the digital field” by making most of its services available through digital platforms, accelerating the pace of automation of processes and services provided to the public of dealers, enhancing employee productivity, and focusing heavily on developing the capabilities of its workforce and qualifying them to deal with all that It is new in the field of artificial intelligence techniques and modern technology.
Pathak said: “Many organizations around the world have succeeded in increasing employee productivity through the application of robotic process automation techniques, which in turn have contributed to ensuring the accuracy and quality of the tasks carried out by employees, greatly reducing the expenses on institutions, and increasing their revenues and profits.” Competition has reached its strongest among institutions, to attract talents and expertise in the field of technology and artificial intelligence techniques.
He added that the Coronavirus (Covid-19) pandemic has drawn new features for the current and future labor market, and has imposed on enterprises to rearrange their priority agenda, as many of them were forced to reduce their operational costs, increase productivity, enhance business flexibility, and increasingly rely on technology and electronic and digital channels in Providing its services to customers.
During the session, the expert on automation and business consultancy, Alaa Al-Sarkhi, confirmed that the return on investment in technology has become very large for enterprises, especially those that have employed these technologies in providing services to customers and completing simple and complex human resource procedures and transactions, which take a long time if done manually. , Such as the strategic planning of the workforce in the organization in the medium and long terms, attracting employees, and appointing the most suitable candidates for vacant positions, which gave institutions in general, and human resources departments in particular, the opportunity to focus on more important and strategic matters.
Al-Sarkhi said: “Institutions wishing to automate their services must wait before making this decision, and think about the type of services they intend to automate, and the extent of the added value that these services will give to customers in their new form,” stressing the importance of institutions listening, at this stage, to Opinions of customers, accept their suggestions, and take feedback from them, before moving forward in converting services into electronic or digital.
25 thousand participants in 10 sessions
Since the beginning of this year, the Federal Authority for Government Human Resources has held 10 virtual sessions for the Human Resources Club, with more than 25,000 affiliates and interested parties interacting with them, and the sessions have received greater interest and interaction, since the authority launched the direct broadcast technology late last year, which played a role in enabling The club is able to reach a larger segment of the public, and thus achieve the goals for which it was established.
According to the authority, the Human Resources Club has become an important intellectual and cognitive communication window, which brings together thousands of interested people and specialists in issues of discussion and discussion, whether they are in human resources and support services issues, or general and emerging issues.
- Many institutions around the world have succeeded in increasing employee productivity, by applying the techniques of automation of robotic operations.