The Ras Al Khaimah Transport Authority has identified five advantages for smart reservation of taxi and limousine vehicles through the “Karim” application, to give customers convenience and luxury, as the authority has enabled customers to know the driver's profile, location and contact details, and choose to pay in cash or by credit card or through the wallet of the application Karim ”, in addition to the GPS-guided trip feature for reliable mobility, the ability to evaluate the trip and the work of the driver, and collect bonus points on each trip from the“ Hala ”service and spend it on discounts, coupons and donations in need.
The general manager of the authority, Ismail Al Balushi, stated that the authority recently concluded an agreement to grant franchises to “Karim” and “Hala” companies to provide smart reservation services for taxis and limousines, as a pilot phase in Ras Al Khaimah.
He added that smart reservation has become the most effective tool to align supply with demand, as it is an effective system to provide an easy experience for customers in obtaining taxis and limousine services, and provides customers with a smarter way to travel in Ras Al Khaimah by knowing in advance the tariff, tracking the route, and paying either Cash or by credit card.
Dealers also benefit from the advantage of not increasing prices during peak times, in addition to enjoying the full services provided by the "Karim" application, including the "Karim" program to reward the loyalty of customers.