The Ministry of Human Resources and Emiratisation confirmed that it does not take any amendments to the value of the salaries of private sector workers, without documenting and demonstrating them in the wage protection system, whether the amendments are in temporary or permanent contracts, stressing the need for the private sector establishments to pay labor wages according to the agreed wages It is based on the employment contracts concluded between the two parties, and on the specified dates.
While the ministry used the latest technology to provide all the information and procedures needed by workers in various private sector facilities, through the ministry's hotline services, pointing out that it deals with labor complaints and provides consulting services and solutions to work problems directly and in administrative and innovative ways, in about 20 languages and 24 hours Throughout the week.
The Ministry launched an awareness campaign on its official platforms through social media, to introduce the Ministry's "hotline" services, which include providing all the information and procedures needed by workers in various private sector facilities, through the toll-free number 80060.
The Ministry confirmed that the campaign aims to shed light on the effectiveness and the standard time to solve any problems facing workers and employers through the "hotline" service, using the latest technologies, in addition to providing the necessary advisory support service directly and in administrative and innovative methods in several languages, and 24 hours a week throughout the week .
She stated that the "hotline" service is available around the clock, to record complaints and labor disputes, and to provide the necessary advisory support for all customer inquiries, explaining that these services are available in about 20 languages that are the most used in the labor market, including "Arabic, English, Hindi, Urdu, Pashto and Bengali" ».
The ministry indicated that developing the services of the "hotline" is considered one of the main axes of the awareness campaign of the national program to support the stability of the labor market in the private sector, which was launched by the ministry under the slogan "Together we go beyond the challenge", which includes the definition of eight services provided by the ministry to protect the rights of workers and owners Work, and ensuring business continuity, especially in times of crisis, noting that the campaign sheds light on the “supplement to the overtime contract, early leave, wage protection system, my salary complaint, virtual labor market, hotline service, work-ban at noon, workers’ accommodations in locations Structural ».
She explained that the campaign included raising awareness among employers of the need to adhere to paying the wages of their workers through the "wage protection system" according to the wages agreed upon under the employment contracts concluded between the two parties or additional annexes to the contracts, and on the dates specified in parallel with the awareness of workers in the private sector with the service of "my salary complaint" Which allows them to report the delay of the establishments they work for in paying their salaries on time and to the specified extent.
It also included awareness of the decision to "prohibit work at noon", which the Ministry applies to the sixteenth year in a row, according to which it is prohibited to perform work performed under the sun and in open spaces from twelve and half in the afternoon until three o'clock in the afternoon, which entered into force Since last June 15, and will continue until mid-September.
The campaign also included broadcasting video messages and awareness-raising videos about the procedures for documenting the new additional work contracts, which the parties to the work relationship must attach all the required data from the salary of the previous employee, his new salary that was agreed upon other than the precautionary period, and filling in the temporary supplementary form for a contract The work, which the Ministry provides on its smart applications or on its website.
The campaign stressed the importance of establishments' commitment to the procedures for documenting agreed salary contracts, whether these contracts are temporary or permanent, which would guarantee the rights of both parties to the work relationship, especially as the ministry takes into consideration the value of the workers ’wages fixed in the wages protection system, which reflects the labor contracts concluded between the two parties And the attached appendices.
The campaign also called for the necessity of the commitment of the private sector establishments, in the temporary agreement concluded with their workers, and the payment of their wages through the "wage protection system" according to the wages agreed in the labor contracts concluded between the two parties, and in the specified dates.
The "hotline" is available around the clock to record complaints and labor disputes.