The management of the Command and Control Center at the General Directorate of Operations in the Dubai Police recorded two million 447 thousand and 646 calls to the emergency number "999" during the second quarter of this year, according to statistics seen by the Commander in Chief of Dubai Police, Lieutenant General Abdullah Khalifa Al Marri, during the evaluation of the department that She confirmed that the response to two million 276 thousand and 659 calls was made within 10 seconds, about 97% of the total calls.
Statistics indicated that the response time taken by security patrols to reach emergency accidents during the second quarter of this year did not exceed four minutes and 34 seconds, with an indicator much less than the target time of eight minutes, and the average time for security patrols to reach non-emergency incidents was 12 minutes 32 seconds, while the target was 30 minutes.
The Commander in Chief of Dubai Police reviewed the statistics of incoming calls to the unified call center 901, which received in the second quarter of this year 379 thousand and 122 phone calls, and the number of calls answered within 20 seconds reached 342 thousand and 162 calls.
• 97% of emergency calls answered within 10 seconds.