In 2014, the authority launched the "Law" service for consultants and contractors, and reduced the time required for new connections for dealers in the commercial and industrial sectors to 5 days in just one step, while continuing to exempt from delivery fees and the insurance amount to 150 kilowatts.
This step came within the package of facilities provided by the authority for industrial and commercial projects. The time required to deliver electricity in the UAE, represented by the Dubai Electricity and Water Authority, is the lowest in the world according to the World Bank report that set 18 days to obtain the full mark in the time index within the axis of obtaining electricity.
The "Law" service is the fruit of the Authority's close cooperation with its partners, consultants and contractors, and its success in providing a positive work environment that stimulates innovation and proposes development initiatives, and come up with recommendations that facilitate and accelerate the mechanism of obtaining electricity services according to the best international standards and practices.
The "Law" service has contributed to enhancing the competitiveness of the United Arab Emirates, as the state, represented by the Dubai Electricity and Water Authority, maintained for the third year in a row on the first place globally in obtaining electricity, with all axis indicators and with a full mark of 100%, according to the World Bank report Doing Business 2020, which measures the ease of doing business in 190 economies around the world.
The managing director of the Dubai Electricity and Water Authority, Saeed Mohammed Al Tayer, notes the authority’s commitment to encouraging cooperation and integration between the government and private sectors for the benefit of all parties, as the authority believes that successful partnerships are not aimed at achieving individual successes, but rather seek to achieve collective success and enhance The happiness of the individual and society, and this will not be achieved unless there is a stimulating environment that encourages such cooperation, and the determination to achieve success through cooperation and joint action. He added: "We are guided by the words of His Highness Sheikh Mohammed bin Rashid Al Maktoum: Why are we here? In order to enable the investor to achieve success, if he does not achieve success, he will fail and we will fail. If he succeeds, he will succeed and we will succeed." The authority provides tremendous and equal investment opportunities for all according to the highest standards of transparency in light of well-established strategic relationships, believing in the importance of successful partnerships in achieving excellence and continuous development of business, which places it among the most distinguished institutions in the world, and even the results of the authority surpasses the elite of European and American companies ".
The authority announced that the number of requests it received to deliver electricity through the law service amounted to 6124 requests since the launch of the service until the end of April 2020. It affirmed its keenness to meet all requests as usual in accordance with the highest standards of quality and speed, while applying all precautionary measures to ensure that requests are met without prejudice to the health and safety of those concerned To support national efforts to counter the spread of the emerging corona virus.
The authority called on all suppliers / contractors and sub-contractors to not allow any of their employees to enter or be present in the offices of the authority if their employees showed symptoms of influenza, high temperature, or respiratory symptoms, or if they travel recently. When delivering and supplying goods to the authority’s sites, the authority instructed drivers and their companions to wear personal protection supplies including (gloves and masks) and to follow all precautions, provided that the number of passengers on each bus does not exceed 20 people.