Colonel Turki bin Faris, Director of the Command and Control Center in the Dubai Police, revealed that the center provided assistance to callers through more than half a million calls (553406) during the national sterilization period from 26 March to 28 April.
Colonel Bin Faris said that the calls were distributed between 432 thousand and 446 calls on the number 999 for emergency calls, 120 thousand and 960 calls on the number 901 for non-emergency calls, explaining that the majority of the calls received by the Command and Control Center revolved around the decisions accompanying preventive measures and precautionary measures taken In the Emirate of Dubai to counter the spread of the new Corona virus, especially with regard to a system for obtaining exit permits and moving around in Dubai during the period of national sterilization.
Colonel Turki bin Faris pointed out that the Command and Control Center received in one day only after the launch of the exit permit system 52 thousand calls, and this number is a historical and record number in the number of calls received by the center over 24 hours only, stressing that great experience and efforts The exceptionalism of all employees at the center enabled them to answer all inquiries and provide all possible assistance to callers to ensure their safety and security.
He pointed out that there are two types of categories that the center received calls, the first are employees in different sectors of government departments and companies inquiring about their movement to go to work and return from it, how to obtain permits, the number of people to be in one car, and whether wearing gags and gloves Essential and quality violations and other inquiries.
Colonel Turki bin Faris pointed out that the second category was represented in the general public among members of society, where their inquiries centered on the precautionary measures pertaining to their daily lives, their societal relationships and exit permits to shopping centers to purchase food and transport within the same region.
Low "criminal and traffic"
The Director of the Command and Control Center at Dubai Police confirmed that in exchange for the high number of calls to inquire about the precautionary measures accompanying the national sterilization program, the number of calls related to criminal and traffic reports decreased very significantly in this period until today.
He indicated that there are officers and individuals working with high efficiency and professionalism in the command and control center, and around the clock to receive calls from citizens, residents and visitors to the UAE in order to work to assist them and respond quickly to their reports and work to provide services to them as quickly as possible in order to achieve the strategic directions of the General Command of Dubai Police in that matter.
He added that Dubai Police has assigned the number 901 to respond to the inquiry about the various services provided by Dubai Police, whether it is criminal or traffic, such as obtaining criminal status research certificates, for whom it may concern, and other non-emergency police services.
Colonel Turki bin Faris appealed to members of the public to call 999 in case of emergency only, and to call 901 in case of inquiries about services provided by Dubai Police to community members provided by qualified officers and police officers in answering calls and assisting the public with professionalism in order to provide all forms of Aid that guarantees to the public, whether citizens or residents, as well as visitors, their comfort and achieving the highest levels of satisfaction.