"May 1" travel needs test the ability of social governance under the epidemic situation

  ★ Limiting current to a certain extent eases the pressure of scenic area management

  ★ Promote intelligent management by booking appointments by time

  ★ Improve safety management capabilities and improve related systems

  ★ Promote the construction of China's tourism risk management system

  □ Zhao Jie, a trainee reporter of this newspaper, Liu Ziyang, a reporter of this newspaper

  The "May Day" small holiday is approaching, and many families want to relax in scenic spots. How to travel safely when the epidemic prevention and control situation gradually improves? How do scenic spots take into account the prevention and control of epidemic situation and the tourism needs of the masses? What is the significance of the normalization of epidemic prevention and control to tourism risk management and even social governance? A series of new situations and new problems lie ahead.

  "The normalized anti-epidemic 'May 1' small long vacation travel has very good practical significance for the construction and practice of China's tourism risk management system, and also puts forward higher requirements for social governance capabilities." Tourism Research and Planning Design Center, Chinese Academy of Sciences Dr. Qi Xiaobo, assistant director, said.

Strong travel demand

  During the May Day holiday, Xu Fei, an employee of an insurance company in Beijing, planned to take his children to visit the Terracotta Army in Xi'an, Shaanxi. "We live in the empty house of our friends in Xi'an, which is relatively safe." Xu Fei said.

  Fu Bo, who works in JD Finance, loves to travel and has been staying home since the outbreak. He wants to go to Huangshan, Anhui this holiday.

  The China Tourism Research Institute and the Ctrip Tourism Big Data Joint Laboratory recently released a "Research Report on the Willingness to Travel After Chinese People", 43% of the respondents have the intention to travel in the first half of 2020, among which, the choice to travel in May 16%. The "2020 May 1st Tourism New Trend Big Data Forecast Report" released by Ctrip.com shows that the number of air ticket bookings during the "May Day" has increased significantly, and the hotel rental turnover has reached hundreds of millions of yuan, involving more than 4,000 scenic spots.

  "Legal Daily" reporter noted that as early as April 13th, for the management of scenic spots, the Ministry of Culture and Tourism and the National Health and Health Commission jointly issued the "Notice on Doing Well in the Prevention and Control of Scenic Spots and Safe and Orderly Opening ", Clearly adhere to the prevention and control first, the implementation of limited opening.

  What should I do if I can't enter the scenic spot due to the limit?

  Liu Xing from the Traffic Management Bureau of Yuanbao District, Dandong City, Liaoning Province expressed his understanding. "Cooperating with epidemic prevention and control is the obligation of citizens. If the tickets for the scenic spot cannot be booked, my wife and I are going to take the children to play in the park near the home." Liu Xing said.

  "Under the situation of epidemic prevention and control, the limited opening of scenic spots is helpless, but the limit should improve the quality of people's play and visits." Xu Fei said.

Normal prevention and control according to law

  Faced with the strong demand for travel when the epidemic situation is normalized, many scenic spots have come up with countermeasures.

  Chen Mingzheng, the person in charge of Taiqingdong and Bailihuang tourist scenic spots in Yichang City, Hubei Province, told reporters that Taiqingdong and Bailihuang tourist scenic spots can be traced by inquiring through real-name registration. During the epidemic prevention, the number of tourists is strictly controlled within 12%. When the daily reception volume reaches 600 people, the ticket sales are stopped. The instantaneous release in the cave is controlled within 300 people to prevent people from gathering.

  "Normalized epidemic prevention and control is conducive to the management of scenic spots, and it can receive safe, standardized and orderly governance effects." Chen Mingzheng said that the tourist police have been stationed in Taiqingdong and Bailihuang scenic spots for a long time, and coordinated the prevention and control of the epidemic. Investigate hidden dangers in tourism safety protection. In case of disputes and emergencies, they shall cooperate with the scenic spot and cultural and tourism departments in a timely and appropriate manner.

  "Beijing Safari Park is fully prepared to meet the peak of the" May Day "passenger flow." Yu Shaobin, secretary of the Beijing Safari Park Party Committee said.

  The reporter learned that after the opening of the park on March 27, the Beijing Wildlife Park implemented monitoring, epidemic prevention and diversion measures. The park has a current limit of 15,000 people per day, and has implemented online booking for real-name ticket purchases, scanning codes for self-service entry, reducing the risk of tourists gathering. Before the tourists enter the parking lot, the staff will conduct temperature measurement and identity information registration. One-meter noodle signs are set at the ticket office, ticket inspection office, security gate, and queuing boarding station, and are equipped with no-clean disinfectant hand sanitizer.

  "During the peak hours of the tour, the scenic spot is diverted and diverted to enter the park. It is recommended to walk on the southern and northern routes of the tourist area. At the same time, reduce the number of passengers in the sightseeing car, increase the distance between the rides, and visit each tour After the vehicle is disinfected, to ensure the safety of the tour. "Yu Shaobin said, Beijing Wild Animal Park clearly stipulates that indoor venues are open cyclically, and the number of visitors should not exceed 50 people.

  "In addition to strict testing of tourists, the monitoring of employees and disinfection of animals can not be relaxed." Yu Shaobin said that the park implements "three monitoring" of the temperature of entering, entering and leaving the park for each employee on the job, and issuing corresponding protective equipment before taking the post , Regularly check personal travel trajectory and health code to ensure employee safety.

  There are more than 5,000 rare wild animals from all over the world in the Beijing Wildlife Park. After the museum is closed every day, the staff must clean and disinfect the exhibition hall. Disinfect the animal house twice a week, and disinfect the animal trough and water tank daily. "By adopting these measures, I believe that both epidemic prevention and control and tourist demand can be achieved correctly." Yu Shaobin said.

Bring new inspiration

  The new measures taken by various localities in response to the normalization of epidemic prevention and control during the "May Day" small long vacation will also bring some new enlightenment to the management of scenic spots and scenic spots in the future as well as social governance.

  Yin Jie, an associate professor at the Overseas Chinese Tourism Institute, told reporters that before the outbreak, the “May Day” and “Eleventh Day” and other statutory holidays, most scenic spots will have problems with large passenger flows, difficult management, and high management pressure. Under normal epidemic prevention, in accordance with the relevant requirements of the Ministry of Culture and Tourism and the National Health and Health Commission, the number of tourists in the scenic area should not exceed 30% of the approved maximum carrying capacity, which has alleviated the management pressure of the scenic area to a certain extent and can effectively manage the safety of tourists . Similar practices can be normalized after the epidemic is over.

  “After the tourist scenic spot is reopened, the establishment of a perfect reservation system, the implementation of time-scheduled tour reservations, guide visitors to enter the park at intervals, cross-peak tourism, strictly limit the number of on-site ticket collection and ticket purchase tourists, effectively promote the intelligent management of scenic spots, for After the release of epidemic prevention and control, the management of large passenger flows in the scenic area has laid the foundation, and then a scientific and systematic safety management system including risk identification, risk prevention, emergency management, etc. has been formed to help the scenic area improve safety management to a certain extent. Ability, perfect safety management system. "Yin Jie said.

  In order to do a good job in the normalization of epidemic prevention and control, many scenic spots and scenic spots have formulated temporary regulations, and these temporary regulations have been reviewed for legality. "These experiences tell us that when we make binding regulations in our daily work, we must comply with relevant laws and regulations, policy documents, and industry standards, and we must ensure that the temporary regulations are legally compliant." Yin Jie said.

  Qi Xiaobo said that in the past, China's tourist attractions rarely carried out targeted and systematic tourism risk management planning and construction. This normalized epidemic prevention and control work has put forward higher management requirements for the tourism industry, and has very good practical significance for the construction and practice of China's tourism risk management system.

  Wang Jianxin, an associate professor at the Capital Social Security Research Base of the People ’s Public Security University of China, believes that normalization is a phased measure for epidemic prevention and control. When the epidemic situation changes, the normalization measures Adjustment. After the epidemic is over, the order of production and life will return to the previous state, and normalization should not be understood as the normalization of social governance measures.