“We have organized a hotline, we receive e-mail requests, we are in constant contact, including via video conferencing, with our colleagues from the regions. This allows us to quickly respond to situations reported by citizens and take measures to restore violated rights, ”Tatyana Moskalkova said in an interview with Rossiyskaya Gazeta.

She emphasized that during a coronavirus pandemic, citizens ’rights must be strictly observed, and restrictions should be proportionate to the threat.

Earlier, Tatyana Moskalkova in an interview with the site “Arguments and Facts” talked about the most common complaints of Russians.