The Director General of the Community Development Authority in Dubai, Ahmed Julfar, stressed that the application of remote work, in implementation of preventive measures to reduce the spread of the new Corona virus, has shown tangible success, and contributed to increasing positivity and happiness of employees, which led to higher productivity of most employees, especially in leaders. Senior and middle management.
In response to a question about the size of the obstacles that hinder the implementation of remote work, Julphar told «Emirates Today» that the authority was one of the leading government agencies to implement remote work 100%, after obtaining the approval of the high leadership to take precautionary measures and expedite the preparation Technical and technical requirements necessary to provide services quickly and smoothly.
He emphasized that the authority currently provides all its services efficiently to the targeted groups via smart channels, the call center around the clock, and through visual communication, and field visits if the need arises, especially for the groups most vulnerable to harm, such as senior citizens and people of determination.
Julphar added that there is great enthusiasm among most employees of the authority to work remotely around the clock and weekends, despite the increase in household burdens on everyone in this period, following that remote work contributed to increasing productivity and efficiency, and increasing cooperation and communication between all workers in The authority, and increasing enthusiasm for the authority’s employees, especially the middle and senior leaders.
He added that despite the improvement in the productivity of most of the employees in the authority, this does not negate the productivity of a small percentage of employees negatively affected during the remote work, either because of the nature of their work that requires work and field procedures, or because of challenges related to their personal circumstances.
Responding to a question about the difficulties facing the authority in accomplishing work currently with government and private agencies, Julphar said that the authority does not find it difficult to deal with its partners from the departments and ministries ready to work remotely, except for some challenges when working with some bodies not ready to work remotely .
Review and evaluation
The Director General of the Community Development Authority in Dubai, Ahmed Julfar, stressed that the experience of applying "remote work" deserves and requires a subsequent in-depth review and evaluation, to examine the extent of its use in increasing employee productivity and happiness, as well as how to overcome any kind of obstacles and challenges that can Employees fail to perform their work remotely.