The purpose of the account is to be able to support and exist for young people in the municipality of Surahammar - wherever they are, whenever they want. The idea has been around for a long time but with the corona situation the need seemed even more.

- There are many who are more at home, you may have a hard time, feel alone or worried about corona. The parents may be struggling a lot or you just want to talk a little.

Nathalie Holmström and her two colleagues take turns to be inside and respond to messages. Tuesday, Wednesday and Thursday between seven and eight in the evening there is also the opportunity to live chat.

- We know many people use Snapchat. It is also a kind of direct contact where messages are not saved in the app in the same way as others.